Essential Responsibilities
Develop a deep understanding of the Power of Possible philosophy and curriculum.
Lead and co-lead at least 2 POP Train-the-Trainer sessions per year, ensuring SP staff are fully equipped to deliver the curriculum to jobseekers.
Conduct a minimum of 2 to 3 observations/evaluations of SP-delivered POP training groups per quarter, assessing the quality and effectiveness of their delivery to drive continuous improvement.
Maintain coaching and support relationships with a minimum of 10 Service Providers.
Develop and deliver coaching plans to POP facilitators as needed for continuous improvement.
Program Development & Training
Design and implement enhancements or updates to the POP curriculum once per year, aligned with employment readiness, life skills, and incorporating feedback and outcome data.
Deliver or co-facilitate at least 2 POP Train-the-Trainer workshops per year with at least 90% of participants reporting overall readiness to deliver POP in post-session evaluations.
Conduct POP information sessions to a variety of stakeholders based on need
Administrative Support & Data Management
Maintain real-time digital attendance tracking for all training sessions with 100% accuracy.
Analyze and organize training performance data monthly for the purpose of contractual reporting, highlighting jobseeker attendance trends, challenges, and improvement recommendations related to Service Provider training effectiveness.
Collaboration & Strategic Support
Build and maintain strong interpersonal relationships with internal and external stakeholders to foster a collaborative environment for training quality and effectiveness.
Collaborate with Service Providers and other stakeholders to gather feedback and insights to continuously improve POP training and delivery effectiveness.
Education and Experience
Bachelor’s degree in Education, Communications, Social Work, or a related field required, or a combination of education and experience.
Minimum 2 years of professional experience designing and delivering workshops or training curricula for diverse adult populations.
2 years' experience in analyzing training program performance, recommending improvements, and implementing continuous improvement strategies.
Access to a vehicle for travel to Service Provider sites within Fedcap Canada's catchment areas.
Bilingual in French is a plus
Experience in leading and evaluating high-volume training activity, demonstrating measurable outcomes such as increased trainer effectiveness or participant satisfaction.
Exceptional written and verbal communication skills, with the ability to tailor complex information to diverse internal and external audiences, including Service Provider staff and management.
Compensation: $50k to $65k CAD annually
Fedcap Canada provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. We are an EEO employer committed to diversity, M/F/D/V.
Fedcap Canada warmly welcomes people with disabilities to join our diverse team and seeks to ensure an accessible hiring process as per the AODA Employment Standard. Please let the recruiter know if you require any accommodations, including but not limited to documents in accessible formats or accommodations during interviews.
