Represent the program to the government, organizational partners and stakeholders, and other affiliated institutions.
Provide oversight of all programmatic, financial, policy, and administrative management activities and systems of the program.
Manages the program’s contract and budget and ensures program processes are in line with the funder’s current policies.
Establish effective management and financial systems and controls to monitor and evaluate performance and financial outcomes, ensure compliance with contractual obligations and billing milestones, and achieve high-quality service delivery.
Supervision and Staff Management
Collaborate with Talent Acquisition to fill vacancies.
Interview, recommend, and onboard new staff members.
Provide supervision, direction, and oversight to program staff
Performance Management & Reporting
Complete monthly reports for internal monitoring, including Metrics that Matter
Complete monthly HRA reports for program metrics
Complete quarterly HRA reports
You’re a Great Fit for This Role If You Have
Education & Experience
Bachelor’s degree (or higher) in Public Policy, Health Administration, Business Management, Public Administration, Vocational Rehabilitation, Social Services, Nonprofit Management, or a related field.
At least five years in a progressively responsible leadership role within social services, criminal justice, mental health, or substance use disorder fields.
Proven success with performance outcomes, program execution, and managing budgets.
Strong understanding of evidence-based practices and compliance in a human services setting.
Knowledge, Skills & Abilities
Experience in job development, HR, or employee relations.
Adaptability in high-pressure or changing environments.
Excellent interpersonal and public speaking skills.
Knowledge of Fedcap NYC Inc. and The Fedcap Group’s mission and policies.
Proficiency in Microsoft Office and database software (especially Excel).
Strong analytical, organizational, administrative, and communication skills.
Demonstrated cultural competence and commitment to equity and inclusion.
A confident, community-driven personality with innovative problem-solving skills.
Who We Are
At Fedcap NYC Inc., we support individuals in becoming self-sufficient through education, employment, and holistic services. Our programs include case management, job readiness, training, placement, and retention support. We proudly serve thousands across the region with compassion, professionalism, and the belief that everyone deserves the dignity of meaningful work.
Fedcap NYC Inc. is an Equal Opportunity Employer committed to diversity in all forms. We do not discriminate based on race, religion, sex, age, disability, gender identity, or any other protected status. M/F/D/V encouraged to apply.