Align client ISPs with career interests, assessment results, and sector-specific opportunities.
Barrier Resolution & Wraparound Services
Identify and address barriers to participation/employment for 95% of clients within 5 business days.
Refer eligible clients to public benefits and services within 3 business days of request.
Engage Geneva Worldwide services 100% of the time for clients needing translation or language access.
Coordinate Tier 3 case conferences with MSW/Assistant Director within 48 hours of critical needs.
Partner with Circle of Support agencies to connect referred clients to services within 7 business days.
Training & Employment Coordination
Match Tier 3 clients to community service work aligned with their goals within 10 business days.
Collaborate with Education & Training to enroll 95% of interested clients within 30 days.
Partner with Employer Solutions Consultants and Career Advisors to re-engage 100% of clients who lose employment within 5 business days.
Facilitate career confidence and skills development in 90% of clients through targeted interventions.
Documentation, Analysis & Stakeholder Engagement
Update ISPs every 3 months for all active clients and annually review vocational evaluations.
Maintain FedcapCARES records with 99% data accuracy and timely updates (within 2 business days).
Analyze trends quarterly and recommend 3+ new Circle of Support partnerships annually.
Establish and sustain professional relationships with at least 10 external stakeholders annually.
You’re a Great Fit for This Role If You Have
Education & Experience
Bachelor’s degree in Social Work, Vocational Rehabilitation, Human Services, or a related field; or equivalent combination of education and experience.
At least 2 years of case management experience.
Preferred experience with populations such as public assistance recipients, the homeless, justice-involved individuals, or persons with disabilities.
Bilingual (Spanish) preferred.
Compensation
$52,000 Annually/$25.00 hourly
Equal Opportunity Employer
