Role Summary
As a Client Integration Onboarding Senior Associate you'll work directly with clients and collaborate across Sales, Product, Technology and Operations to deliver successful implementations. You'll own client engagements from discovery and solution design through testing, go-live and transition to support.
This role is ideal for someone who enjoys bringing together financial markets, technology, project delivery and client relationships to solve real business problems.
Your Primary Responsibilities
Lead client implementations from initial discovery through go-live.
Act as a trusted point of contact for clients, understanding their business and technical requirements.
Manage project plans, milestones, risks and dependencies across multiple engagements.
Partner with Sales and Relationship Management during pre-sales discussions, workshops and solution presentations.
Work with Product and Technology teams to develop practical, scalable solutions.
Support client testing, troubleshoot implementation issues and coordinate production readiness.
Drive issues to resolution and ensure a smooth transition to Operations and Production Support.
Identify opportunities to improve our products, processes and overall client experience.
NOTE: The Primary Responsibilities of this role are not limited to the details above. **
Qualifications
Bachelor's degree preferred or equivalent experience
5+ years of relevant experience, ideally within financial services, capital markets, fintech or financial technology.
Talents Needed For Success
Experience delivering client implementations, integrations or complex onboarding projects.
Understanding of institutional trade flows, trade processing and/or post-trade services.
Strong project management and business analysis skills.
Confidence working with both business and technical stakeholders.
Ability to understand complex problems and turn them into practical solutions.
Strong client-facing communication, presentation and relationship-management skills.
Ability to work independently while managing multiple priorities and projects.
Experience with financial technology integrations, data flows, APIs, messaging or connectivity.
PMP, PRINCE2 or equivalent project management certification.
Proficiency in another European language.
We offer top class training and development for you to be an asset in our organization!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
