The Cliffs
From The Cliffs's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Once you visit, you’ll understand how unique and welcoming our communities are.
MEMBER SERVICES COORDINATOR
From cascading mountains to crystal lakes, warm summer days and cool winter nights, southern hospitality and beautiful scenery welcome you to the Carolinas. The Cliffs is comprised of seven vibrant communities. Each has their own personality, but is equal in beauty, prestige and opportunity. We invite you to become a part of The Cliffs family. Once you visit, you’ll understand how unique and welcoming our communities are. The only thing better than the views are the people. Our members are gracious and kind, and our co-workers make coming to work something to look forward to. Our members have made The Cliffs their home, and we hope you will too!
Our Mission is to deliver high quality experiences and activities by building a strong team of associates whose focus is practicing excellence through relationship-building and industry best practices designed to enrich the lives of our members and staff. If you’d like to be challenged daily, advance in your career and be a part of something bigger than any one individual, The Cliffs is the place for you!
The Member Services Coordinator is a high-profile service and hospitality position. This employee will be the front-line for the Membership Services department. Working under the direction of the Member Services Director, the coordinator will provide service in the following areas: Club Reception, Club Concierge Services, Interclub Marketing, Membership Support Services.
Coordinate Club interclub marketing efforts
Coordinate and Monitor Club communications with the members
Provide reception Services during department hours of operation
Provide Concierge Services to members and guests
Maintain a catalogue of preferred vendors and service providers
Facilitate the use of club amenities and services for membership
Utilize creative planning for member and guest special services
Assist in planning Club events
Assist with new member packets, orientations, and prospective member amenity tours
Provide shuttle services as needed
The successful candidate will have a positive attitude, image and presentation; be passionate about exemplary customer service and sincerely enjoy working with people.
Must have excellent communication skills and an outgoing and friendly personality
2 years minimum experience working in an administrative or customer support role. Experience in a Hospitality and Service setting a plus.
Demonstrate problem solving skills
Proficient in Word, Excel, PowerPoint, design software, databases and other basic computer skills.
Associate degree preferred
Must have a valid drivers license, to be covered under company vehicle policy
Provide shuttle service as needed
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