You will enjoy being part of a great team in a fun, engaging work environment!
Who you are
Must maintain resident confidentiality at all times.
Must have effective communication skills, both oral and written.
Have the ability to work in close cooperation with residents, guests, visitors, families, supervisor and peers. Position requires empathy for the elderly.
Have the ability to interpret and explain menu, refer or answer questions, coordinate meal service process and understands requests.
Have at least a High School diploma/GED preferred.
Have a minimum of three (3) months previous experience waiting tables in a hotel, restaurant, or club with fine dining preferred; will train.
Summary
The Dining Room Server is responsible for table service in the Community dining rooms and is responsible for assisting the Dining Room Manager with the overall operation, coordination, appearance and maintenance of the dining area and waitress station and ensuring that courteous and efficient services are delivered.
Essential Job Duties
Sets tables and maintains workstations in proper order.
Takes orders, provides service and requested items both graciously and courteously.
Clears dishes from tables during and after meal service.
Answers pertinent questions about menu items.
Assists with dish washing and distribution of clean dishes, if needed.
Assists in maintaining a high level of customer service for our residents and their guests.
Advises the Restaurant Manager regarding dining room status.
Set up all catering events and clean up after all catering events.
Completes all assigned cleaning tasks.
Maintains safe and sanitary conditions in work areas.
Attends in-service training and education sessions as assigned.
Performs specific work duties and responsibilities as assigned by supervisor.
Abides by all Carillon policies and procedures relating to HIPAA.
Other Requirements
Able to stand/walk for 100% of the workday.
Able to lift and carry up to 20 lbs. independently.
Able to push and pull bus carts weighing up to 50 lbs. independently.
Able to bend, stoop, reach, and balance frequently throughout the workday.
May be exposed to industrial cleaning chemicals and offensive odors.
HOSPITALITY FOCUS
Carillon Senior Living fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:
We greet residents, employees and guests warmly, by name and with a smile.
We treat everyone with courteous respect.
We strive to anticipate resident, employee and guest needs and act accordingly.
We listen and respond enthusiastically in a timely manner.
We hold ourselves and one another accountable.
We embrace and value our differences.
We make residents, employees and guests feel important.
We ask, “Is there anything else I can do for you?”
We maintain high levels of professionalism, both in conduct and appearance, at all times.
We pay attention to details.
