Thales
From Thales's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
You will resolve complex customer issues, analyse root causes, and collaborate with global teams.
Become part of our team as a Sr. Escalation Engineer – Client Services, providing expert support for Thales products in a dynamic, multi-disciplinary environment. You will resolve complex customer issues, analyse root causes, and collaborate with global teams. Ideal for candidates with strong Linux, Windows Server, and database expertise, and experience in enterprise environments.
Skills: linux administration, windows server administration, database management (oracle, mssql, postgresql), system performance analysis, sql query analysis, log analysis, encryption fundamentals, virtualization (vmware, hyper-v), cloud exposure (aws, azure, gcp), networking fundamentals, tcp/ip, root cause analysis, crisis management, technical documentation, mentorship, trend analysis, linux, troubleshooting, databases, customer experience, cloud platform system, analytics, tier 2 technical support, networking
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