Create, update, and remove Sudo roles and privilege elevation configurations for platforms and network access (e.g., Infoblox Access).
Oversee the lifecycle of service accounts including creation, updates, deletion, and credential/password rotations.
Perform standard and specialized account cleanups (e.g., HCAP accounts).
Profile we are looking for
Experienced end-user Support Analyst with strong interpersonal skills
Rigorous and detail-oriented
English language proficiency at B2-C1 level
Technical Skills
Strong understanding of IAM principles and Role-Based Access Control (RBAC)
Familiarity with Linux/Unix environments and basics of Privileged Access Management (PAM)
Basic knowledge of application security testing including DAST scans and network flow concepts
Experience with ITIL processes and IT Service Management tools such as Atlassian JIRA
Interpersonal Skills
High attention to detail to avoid security risks and operational disruptions
Customer service oriented with ability to manage ticket queues respecting SLAs
Analytical mindset able to review and challenge access requests maintaining security compliance
Good verbal and written communication skills in English; French language skills are a plus
At Thales, we’re committed to fostering a workplace where respect, trust, collaboration, and passion drive everything we do. Here, you’ll feel empowered to bring your best self, thrive in a supportive culture, and love the work you do. Join us, and be part of a team reimagining technology to create solutions that truly make a difference – for a safer, greener, and more inclusive world.
Thales is a global technology leader trusted by governments, institutions, and enterprises to tackle their most demanding challenges. From quantum applications and artificial intelligence to cybersecurity and 6G innovation, our solutions empower critical decisions rooted in human intelligence. Operating at the forefront of defence and security, aerospace and space, cybersecurity and digital identity, we’re driven by a mission to build a future we can all trust.
In Romania, we are advancing innovation through software engineering, research and development, delivering solutions in key markets in which Thales Group operates. Our engineers design, develop and integrate solutions that impact global industries – from fully operational systems and subsystems for naval warfare and maritime security operations, to air traffic management systems, satellite-based solutions, tactical indoor simulations, identity and biometric technologies and more.
