What You'll Do
Assist with organizing and updating SharePoint sites and Microsoft 365 documentation under guidance from the Operations Lead
Create and update basic process documentation and standard operating procedure templates for CTO office workflows
Explore AI tools (Claude AI, Microsoft CoPilot) and test how they can help automate routine administrative tasks
Identify and document process improvement ideas; present findings to the team for feedback and potential implementation
Assist with general administrative support tasks such as maintaining records, organizing files, and preparing materials for team meetings
Who You'll Work With
You'll report to the Operations Lead, who will mentor you throughout the internship and give you feedback on your work. You'll collaborate with CTO office staff, including project teams and operational partners, as you learn how different parts of the office work together. This is a learning role — you'll ask questions, make mistakes in a safe environment, and grow your understanding of how operations support innovation.
What Makes You a Qualified Candidate
Required
Currently enrolled in or recent graduate of a Bachelor's degree program in any field
Comfortable using Microsoft 365 tools (Outlook, Teams, Word, Excel, PowerPoint) or willingness to learn them quickly
Strong organizational skills and attention to detail
Ability to follow instructions and ask clarifying questions when needed
Reliable and committed to meeting deadlines
Preferred
Previous internship or work-study experience in operations, administration, or business support
Familiarity with SharePoint or other collaboration platforms
Exposure to AI tools like ChatGPT or experience with productivity software
Interest in operations, business processes, or technology
What You'll Bring
Curiosity: You're genuinely interested in how things work. You ask questions and want to understand the 'why' behind processes.
Eagerness to learn: You view feedback as a gift and aren't afraid to try new tools or approaches. You're excited to build new skills.
Reliability: People can count on you to show up, follow through, and deliver work on time. You take ownership of your assignments.
Attention to detail: You catch mistakes before they happen. You're careful with documentation and take pride in the quality of your work.
Positive attitude: You bring energy and enthusiasm to your work. You're flexible when priorities shift and always willing to help where needed.
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