Teradata

Customer Solution Architect IV

Warsaw, Poland · On-site
Salary not published
Posted 7 weeks ago

From Teradata's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

What you'll Do The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining, growing, and expanding customer ecosystems through technical engagement, advocacy, and solution leadership.

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Teradata

Customer Solution Architect IV

Warsaw, Poland · On-site
Salary not published
Posted 7 weeks ago

From Teradata's careers page

Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.

About the role

Our Company

At Teradata, we believe that people thrive when empowered with better information. Teradata Autonomous Knowledge Platform activates enterprise intelligence by unifying data, knowledge and business context to achieve tangible outcomes. With Teradata, organizations can provide agents with full context for impact when it matters. Our solution lets businesses connect and scale on premises, in the cloud, or through a hybrid approach. Teradata delivers real business value with AI.

What you'll Do

The Customer Solution Architect (CSA) is a strategic, customer-facing technical leader responsible for retaining, growing, and expanding customer ecosystems through technical engagement, advocacy, and solution leadership. The CSA blends deep technical acumen in data architecture, analytics, AI, and cloud platforms with strong customer relationship skills to influence adoption, showcase value, and drive innovation.As a trusted advisor, the CSA proactively engages customers to understand their business and technical landscapes, mitigate risks, and uncover growth opportunities.

Key Responsibilities

Customer Advocacy & Relationship Leadership

Build trusted relationships across customer organisations from technical leads to executive sponsors

Act as a trusted advisor aligning technical strategy with business outcomes

Monitor account health and lead remediation planning

Provide structured customer feedback to influence product and roadmap direction

Show the full description

Demonstrate and communicate delivered business value

Adoption, Value Realisation & Innovation

Drive adoption of platform capabilities and best practices

Identify underutilised features and growth opportunities

Deliver workshops, demos, and innovation sessions

Define and develop new use cases aligned to customer strategy

Ensure customers realise measurable outcomes and ROI

Technical Opportunity Progression & Growth

Lead technical discovery, architecture design, and solution scoping

Develop and maintain a Technical Vision for Success

Support sales activities including quoting, ordering, proposal development, and stakeholder communication across internal teams and the customer

Influence architecture decisions and adoption strategies

Drive revenue growth and expansion opportunities

Technical Leadership & Execution

Provide architectural leadership across data and cloud ecosystems

Align execution with account strategies and business objectives

Guide long-term transformation and architecture direction

Maintain expertise across relevant technologies and trends

Contribute reusable assets and best practices

Who You'll Work With

Partner with Account Executives and the broader account team on strategy, planning, and opportunity development

Engage directly with customer stakeholders ranging from DBAs and data architects to analytics leaders and CIO‑level executives

Collaborate with Consulting Services on solution design and strategic engagements

Work with Customer Services teams to ensure solution alignment and ongoing customer success

Coordinate with Global Sales Support, Pricing, and Finance to shape offers and proposals

Interface with internal Teradata product and technical SMEs to bring specialized expertise into customer engagements

Support collaboration across sales, technical, and delivery teams to drive adoption of Teradata solutions

What Makes You a Qualified Candidate

Core Capabilities

Strong expertise in data, analytics, and cloud architectures

Experience designing and promoting enterprise-scale analytical solutions

Deep understanding of modern data platforms and AI trends

Demonstrated ability to understand customer needs and provide thought leadership to influence and build trust at multiple levels

Strong stakeholder management and communication skills

Ability to translate business outcomes into technical solutions

Degree-level qualification or relevant experience in computer science, software engineering, mathematics, management information systems, or a related discipline

Professional Experience

Experience in solution architecture or technical consulting roles

Proven customer-facing experience in a technical pre-sales role

Exposure to complex enterprise environments and advanced data and analytics solutions

Personal Attributes

Strategic thinker with strong business acumen

Outcome-driven and value-focused

Influential communicator

Passion for innovation and customer success

Excellent verbal and written communication skills in English; additional language skills are a bonus

Ability to travel and work across all of Europe

#LI-AH1

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