Ø Automate the routine activities
Ø Linux servers Performance and capacity management
Ø Using the Change & Problem Management Tools to perform any planned/unplanned maintenance
Ø Handling of the Day to Day House Keeping tasks by using tools & scripts
Ø Preparation of RCA for all major/minor incidents
Ø Identify improvement opportunities in existing processes and recommend actions
Ø Build and deliver periodic SLA and other Reports to management
Ø 24 x 7 Environment in shift roaster based duties
Ø Attend calls on calls basis whenever assigned
Ø Coordination with Server managers/other teams and other stakeholders
Technical Skills :-
Ø Experience in Linux system administration
Ø VMware experience is of added value
Ø Experience in handling Linux Systems Administration tasks on RedHat and SLES Linux.
Ø Performance Monitoring and experienced in monitoring tools administration
Ø Hands on experience on Virtualization Technologies such as KVM, VMWARE.
Ø Hand on with implementing SSSD, LDAP, and other Identity and Authentication tools.
Ø Experience with one or more of Shell/Perl/python scripting and other programming languages.
Ø AWS/Azure/Google Cloud Administration experience will be plus.
Ø Performance monitoring and reporting for the compute, storage and network resources
Ø Good understanding for Networking and Storage concepts
Skills & Attributes
Ø Ensuring that the processes are adhered to
Ø Ensure
maximum uptime according to the SLA
Ø Executing tickets / requests
Ø Monitoring and mentoring junior team members
Ø Identifying and suggesting implementation of new technologies/products for enhancement
Ø Helping team members in case of Issues/Technical Problems
Ø Knowledge of ITIL best practice on incident management, change management and problem management
Desirable Certifications
Ø ITIL, RHEL or MCSE or other relevant certifications are desirable
Must Have
Ø Must be willing to provide 24x7 on-call support on a rotational basis with the team.
Ø Must be willing to travel – both short-term and long-term
Ø Excellent oral and written communication skills in the English language