Work with the UK marketing team and agencies to maximise ROAS, consumer awareness and consideration. Specific focus on performance marketing.
Support UK E commerce team with the day to day E Commerce operation and identify performance improvement opportunities
Follow up on offline leads, support enquiries and sales opportunities from non-retailers such as interior designers, architects, specifiers and medical practitioners.
Explore commercial opportunities within the e-commerce sector to boost sales.
Work closely with the TEMPUR® Marketing Manager to make sure that all omnichannel initiatives are delivered effectively, and sales are maximised.
Develop strategies and new concepts to increase conversion rates and AOV
Be competent at budget and cost management
Develop and manage the digital integration, product feeds, content, promotional activity and sales strategy across third party websites including Google Shopping, affiliate networks and review sites
Use internal reporting and third-party systems including Google Analytics to analyse performance
Create a performance reporting system, plus ensure all future online promotions/offers are communicated to key stakeholders prior to launch
Be involved with the development of email advocacy and social media programmes
Undertake reviews of customer touch points and processes in other departments such as operations and customer services to deliver the best customer experience
Build relationships across all departments (at a local and international level, e-commerce agencies and suppliers to make sure e-commerce goals are met and customer experience levels are high)
Keep up to date with digital trends as well as competitor activity
Undertake ad hoc tasks that the business demands and be willing to embrace new concepts
A senior manager of the company and a member of the company leadership team. Lead by example and set the standard
Dimensions
TEMPUR® runs with a small, practical, multi-channel E-Commerce and Marketing team. The job holder will be expected to be able to work effectively with the MD, Marketing Director and International E-Commerce department.
The job holder will need to direct the work of and motivate external marketing agencies/suppliers to ensure deadlines are met.
Be able to effectively recruit and manage an E commerce team as sales grow for our 2025 product and channel launch.
The job holder is responsible for achieving company e-commerce KPIs and targets.
Knowledge, Skills & Experience
We are looking for an experienced, confident, enthusiastic, commercially minded and customer focused e-commerce professional with ambition to manage and grow this division within our business.
Previous website management essential, with excellent attention to detail and the desire to strive to get things right. A track record in developing and achieving E Commerce strategy
Experience of managing performance marketing programs that deliver strong ROAS and sales performance
An articulate and a clear communicator
Flexible and able to embrace new concepts
Must be self-sufficient with the ability to bring new ideas to the department
Reporting Structure
This role will report to the UK Marketing Director.
The role will be based at our Head Office (Hayes UB3 1AP)
40 hours per week (Monday – Friday 9am-5pm). On occasions, you must be able to work flexible hours to meet the needs of the business, which can include evenings and overnight stays.
Tempur Sealy International is committed to equal opportunities, and values diversity in our workforce. We provide equal employment opportunities to all employees and applicants for employment without regard to race, colour, religion, sex, national origin, age, disability, or any other legally protected characteristic. We maintain a fair and inclusive hiring process, ensuring that all candidates are evaluated based on their qualifications, skills, and experience. Our dedication to equal opportunities extends to every aspect of our organisation, fostering an inclusive and supportive work environment for all team members.
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