Own the Account Lifecycle End to End: Build the flows that carry an account from acquisition through activation, expansion, billing, and offboarding—self-service and operator-initiated onboarding, plan and SKU changes, suspension, dunning, and clean offboarding.
Keep Revenue Data Coherent Across the Business: Own the integrations and pipelines that reconcile control-plane state with CRM, support, analytics, and BI systems, so finance, support, and sales operate on the same numbers.
Build Customer-Facing Usage and Cost Transparency: Design the APIs and metrics surfaces customers use to understand their spend—usage APIs, cost reporting, and billable-action metrics—with the accuracy and latency guarantees that make them trustworthy.
Ensure Data Integrity, Reliability, and Compliance: Build and operate distributed data systems with strong correctness guarantees; implement monitoring, alerting, dashboards, and runbooks that keep revenue-impacting pipelines trustworthy.
Raise the Engineering Bar: Set quality standards through code reviews, design reviews, and operational readiness; introduce patterns and tooling that improve maintainability and incident response.
Mentor and Multiply Impact: Mentor engineers, unblock execution, and foster a culture of ownership, learning, and pragmatic excellence.
Improve Developer and Customer Experience: Identify opportunities to streamline customer flows via automation, better tooling, and targeted platform improvements that reduce friction and support load.
TECHNOLOGY STACK
Primary Language: Go
Data Storage: PostgreSQL, ClickHouse, Redshift, S3, Google Cloud Storage, Azure Blob Storage
Data Processing: Kinesis, Firehose
Infrastructure: Kubernetes
Billing & Revenue: Metronome, Stripe
Go-to-Market Integrations: Salesforce, Segment, Pylon, Zapier, cloud marketplace APIs
Customer-Facing Standards: OpenMetrics, FOCUS
Core Framework: Temporal (of course 😉)
WHAT YOU'LL BRING
Significant experience designing and delivering production-grade backend systems (ideally in cloud environments) with meaningful ownership over architecture and operational outcomes.
Strong proficiency in at least one systems/backend language (Go preferred), with the ability to navigate large codebases and drive technical decisions.
Demonstrated experience building and operating distributed systems: concurrency, reliability, scaling, consistency, and failure handling.
Practical understanding of data pipelines and storage systems (e.g., Postgres, Redshift, Kafka/Kinesis, S3-like systems) and how to ensure correctness and traceability.
Experience integrating and reconciling against third-party SaaS platforms (billing, CRM, support, analytics), including idempotency, drift detection, and recovery when an upstream system disagrees with your source of truth.
Experience with production operations: observability, incident response, performance tuning, on-call readiness, and continuous delivery.
Ability to work effectively across functions (Finance/RevOps/Sales/Support), translating ambiguous requirements into clear, executable technical plans.
Strong written and verbal communication skills, including the ability to write design docs, align stakeholders, and explain tradeoffs.
A "builder" mindset: you enjoy simplifying complex workflows, improving tooling, and leaving systems better than you found them.
WHAT YOU CAN EXPECT
High-impact ownership over systems tied directly to revenue, customer lifecycle, and platform scalability
Collaborative engineering culture focused on quality, pragmatism, and measurable outcomes
Exceptional technical colleagues and a feedback-rich environment
Lean processes and autonomy without unnecessary bureaucracy
Strong emphasis on reliability and operational excellence—balanced with rapid iteration
A team that values mentorship, thoughtful design, and steady improvements that compound over time
Temporal Technologies is an Equal Opportunity Employer. Temporal Technologies does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status, or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. We embrace and celebrate differences and diversity.
Temporal is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. If you need to request a reasonable accommodation, please let your Recruiter know so we can assist.
