Our playground is the invisible architecture of connection-from vast macro networks to the hyper-precise world of DAS, Small Cells, and Wi-Fi. With a legacy of hundreds of thousands of successful implementations, we help our clients navigate the entire lifecycle of their network: from the first line of a design to the final optimization, and every critical decision about performance and value in between.
Why does this matter to you?
The complex data you will master-the CDRs, network KPIs, and customer signals-flows from the very infrastructure we design and optimize. You won't just be analyzing abstract numbers; you'll be interpreting the digital heartbeat of networks that we helped bring to life. Your insights will directly influence the next generation of those networks.
Here, your work as a data storyteller is powered by deep, tangible engineering excellence. You provide the "what" and "why." We provide the "how" on a global scale.
Welcome to the engine room of connection. Let's build what's next
Responsibilities
Manage the development and support of all internal and external customer interface tools (TIMS (Technical Information Management System), SW SFTP, Portals on Confluence, etc.)
Implement a vision to drive the development of both small (short-term solutions) and large (long-term solutions) web-based tools strategy and goals to make the group more efficient and effective for the customers
As a subject matter expert in the latest web-based tools, candidate will be responsible for providing inputs and helping to drive the benchmark requirements for the development and implementation of information content management tools
Manage the planning and integration of AI technologies for existing and new web-based tools used by internal and external customers
Manage each tool’s underlying standards, security, software, infrastructure, and hardware requirements and implementation to keep the tools compliant and meeting the needs of the customers
Manage the development of tooling scripts and their commercialization for automation and efficient operation of customer activities
Qualifications
Bachelor’s Degree in Engineering, Computer Science or Web-based Development; Advanced degree is preferred
Minimum of five (5) – eight (8) years of Industry experience within Web Content Management Space
Management experience with driving and implementing new web-based development within Information Management and customer engagement tools
Experience at translating customer and business requirements into technical requirements, specifications, and tangible product changes
Experience with implementing AI and automation to enhance and improve functionality and efficiency for customer interface tools experience
Good understanding of the fundamental aspects of basic security on web applications and platforms
Experience with technical infrastructure design methodologies and datacenter architectures and automation
Experience building a cloud governance plan, setting best cloud practices and procedures
Good understanding of Telecom technologies and processes
Necessary Skills and Attributes
Excellent written, oral communication and team focused but entrepreneurial spirit
Management capabilities to handle multiple projects simultaneously
Management skills to be able to communicate effectively, manage development time and implementations, indirectly manage internal resources, manage external vendors, and deliver updated status reports on activities as required
Self-motivated, natural drive to learn and pickup new challenges
Critical thinking, problem-solving ability, and courage to challenge the status quo
Results oriented driven, not satisfied until the job is complete with the highest quality
People skills in being able to work and interact with multiple groups and customers to develop the best-in-class web-based tools for Samsung Networks
Join Our Veteran-Friendly Team
Are you a veteran or a veteran spouse with expertise in telecommunications? Join our team at TeleWorld Solutions, where we value your military experience and provide great benefits. We invite all veterans and veteran spouses to bring their skills and dedication to our team.
TeleWorld Solutions is committed to employing a diverse workforce and provides Equal Employment Opportunity for all individuals regardless of race, color, religion, gender, age, national origin, marital status, sexual orientation, gender identity, status as a protected veteran, genetic information, status as a qualified individual with a disability, or any other characteristic protected by law.
