Facilitate workshops for program participants, including Foundations for Success and workplace readiness sessions, as well as training for staff, volunteers, and partners
Help build and deliver the Train-the-Trainer program, guiding partner organizations from first experiencing the curriculum through co-facilitation, observed solo delivery, and certification, and coaching partner facilitators to deliver with fidelity to our model
Develop a working knowledge of the Foundation’s programs quickly enough to recognize when a report, roster, or data pull does not make sense; verify data and trace it to its source as a matter of routine; and raise issues with the Director of Programs early, before they reach funders or research partners.
Contribute to the development of new programs to support the strategic direction of the organization; identify, develop, and implement activities necessary to improve and expand the impact of the Foundation
Support the volunteer program, including recruiting and onboarding new volunteers, and making sure volunteers are prepared before entering a facility or hosting a virtual meeting
Build and maintain working relationships with Department of Corrections staff, adapting to changing rules and requirements while keeping programs on track
Manage and support participants’ training, education and personal development needs, ensuring a tailored and effective approach.
Lead the implementation and management of program changes, ensuring project goals are achieved on time and in scope.
Supervise, mentor and guide team of Program Coordinators, fostering their professional growth and ensuring alignment with organizational activities.
You'll Bring
Formerly incarcerated individuals strongly encouraged to apply
Excellent facilitation skills, highly proficient in training and public speaking, with strong ability to engage diverse audiences, including currently and formerly incarcerated individuals
3+ years of professional experience in business operations, adult education or non-profit program management
A track record of building something from scratch that others went on to use
Demonstrated experience managing complex projects, schedules and performance tracking.
Proficiency in Microsoft Office
Strong critical thinking and problem solving skills; proven ability to take initiative & ownership over complex programs and projects
Strong interpersonal skills to effectively collaborate with staff, volunteers, and departments of corrections.
Proven ability to prioritize, delegate, and efficiently manage multiple tasks in a fast-paced environment.
Comfortable interacting with currently and formerly incarcerated individuals
Strong instinct to verify and question data, and the confidence to raise concerns, including in reports produced by others
Commitment to Televerde Foundation mission, vision & core values
Working conditions/ Physical requirements
This role splits time between office work and on-site work inside correctional facilities, which includes security screening and following facility rules. The individual in this role will be expected to visit either the Indiana or Arizona program centers once per week, depending on employee location, as well as travel to Indiana program centers for program launches, and possible additional travel to T3 client sites as that program grows. At least 50% of the role is desk and computer work.
Essential physical requirements of this job include
Ability to move wrists, hands, and/or fingers in a repetitive motion.
Ability to continuously stand, walk, reach, kneel, bend, stoop, push/pull, and sit.
Ability to lift 25 pounds occasionally.
Communicating effectively with employees, vendors, and clients.
Continuously working at a desk and computer screen at least 50% of the time.
Ability to travel locally or nationally to client sites, program centers, and events
Direct reports
Program Coordinators
This job description is not meant to be all-inclusive of the duties and responsibilities of the job and may change at any time without notice.
Televerde provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.
