Location: US East Coast or Denver, CO (on-site customer travel, remote otherwise) Tech Stack: Java, Docker, Kubernetes, AWS, GCP, Azure Team Size: 10 Engineers (EU-based) Travel: up to 25% Bitmovin is a global Series-C SaaS scale-up that provides award-winning video streaming technology to world-renowned brands and managed service providers. Our solution suite consists of Live and VOD Encoding, a Multi-Platform Player, and Analytics platform; enabling content owners to redefine the viewer experience through API-based workflow optimization, fast turnaround, and scalability. We have seen great success and created great momentum in the market. This is down to our products, ecosystem, but ultimately our people who love video streaming. “We are constantly seeking out forward thinking individuals who want to shape the future of video… come and work with us!” Stefan Lederer, CEO At Bitmovin we value cognitive diversity and the huge part this plays in not only creating a global culture second to none, but in how this underpins our ability to create truly representative, Emmy award winning products. Diversity in all its forms is encouraged and celebrated at Bitmovin; everyone has a role to play in helping us shape the future of video. Why your impact matters Our Emmy award-winning technology powers video for household names like Red Bull Media House, RTL, and Technicolor. Are you a US Citizen looking to return? Are you interested in relocating but not found the right role or support? This might be for you. This is the first Forward Deployed Engineer at Bitmovin. You'll sit inside our Encoding engineering team, shipping production code in its sprints (Java/Kotlin, C++, VOD and live, AV1/HEVC), while being the technical face of Bitmovin for our marquee US media and streaming customers. Our engineering team is in Europe. You're the senior engineer on the ground in the US. When Europe is offline, you keep US enterprise accounts moving: triaging encoding issues, making architectural decisions, driving incidents to resolution or a clean handover, and turning what you learn in the field into better product. It's a real engineering role with direct customer ownership, and it's greenfield, so you'll define the playbook rather than inherit one. Responsibilities Contribute production code to the encoding stack (Java/Kotlin, C++) as a full member of the Encoding team's sprints Own our US enterprise accounts technically during EU off-hours: triage and troubleshoot encoding issues, drive incidents to resolution or a clean handover Debug live, distributed systems under real customer pressure: log analysis, error diagnosis, network traces, reproducing issues from limited information Travel to customer sites to support integrations, run technical workshops, and handle escalations Feed what you learn in the field back into sprint planning and the product roadmap What success looks like in 6–12 months You're shipping production code in the Encoding team's sprints, not just triaging issues You're the trusted US technical contact for our largest media and streaming accounts, and off-hours response times have visibly improved You've defined a repeatable playbook for triage, resolve-vs-escalate, and clean handovers to the EU team You've run at least one on-site customer integration or workshop end to end The EU team trusts you to own US hours solo, and your async handovers are clear enough that Europe picks up without friction Requirements Demonstrable engineering experience at a senior level, strong in Java or C++, and able to contribute production code from day one Experience customer-facing technical role: solutions architecture, professional services, forward deployed, or named-account support Hands-on experience running and debugging scalable distributed services in the cloud (AWS and/or GCP, Docker), including log analysis, error diagnosis, and network traces on live customer systems Experience keeping production systems healthy, ideally with on-call or incident management High autonomy and sound judgment on when to escalate versus resolve, owning issues end-to-end while the EU team is offline Excellent written and verbal English, with a track record of communicating credibly with enterprise engineering teams Ready to relocate to the US East Coast or Denver, and happy to travel to customer sites regularly Nice to have Video streaming domain knowledge: codecs (H.264/HEVC, ideally AV1), container formats, HLS/DASH, OTT encoding workflows Prior forward-deployed, solutions architect, or professional services experience at a SaaS or media-tech vendor Experience with Bitmovin or competing encoding platforms (AWS MediaConvert/Elemental, Harmonic, MediaKind) Experience working across US and European teams and time zones Comfortable with AI-assisted development workflows and tools like Claude Code Don't tick every box? Apply anyway. We'll back you with learning, training, and coaching on the job. Relocating to the US We sponsor work visas and support the move for the right person. Visa: we cover the filing and legal costs for you and work with immigration counsel throughout. Why do this at Bitmovin There is a lot on offer here View the benefits on our Careers Page Get to know our outstanding culture showcased on LinkedIn Check the employee reviews on Glassdoor Apply for the role, and let’s get talking!
