Here at Appian, our values of Intensity and Excellence define who we are. We set high standards and live up to them, ensuring that everything we do is done with care and quality. We approach every challenge with ambition and commitment, holding ourselves and each other accountable to achieve the best results. When you join Appian, you’ll be part of a passionate team dedicated to accomplishing hard things, together. McLean, Virginia, USA | Work Model: Onsite at Appian Headquarters Lead the product strategy and team shaping how millions of end users interact with Appian's AI-Powered Process Automation platform through intuitive web, mobile, and offline experiences. About the Team The Total Experience group owns the vision and execution of all end-user facing functionality that makes Appian accessible, intuitive, and productivity-driving across web, mobile, portals, and accessibility features. This team directly influences how customers experience enterprise automation, balancing innovation with usability to deliver world-class front-end experiences. You will lead a team of 3-6 experienced product managers, owning product portfolio prioritization, roadmap development, and strategic alignment with Appian's platform evolution. About the role As enterprises accelerate digital transformation, the user interface has become the competitive differentiator in enterprise software adoption and productivity. This role exists to architect the next generation of Total Experience capabilities that will define how organizations interact with AI-Powered Process Automation at scale. You will shape product strategy during a pivotal growth phase where intuitive design directly impacts customer retention, expansion, and market leadership. Responsibilities Own the end-to-end product strategy, multi-year roadmap, and annual execution plan for Appian's front-end experiences including mobile applications, UI components, portals, and accessibility features Lead and develop a team of 3-6 product managers, providing mentorship, career development, and strategic direction while fostering a high-performance culture focused on customer outcomes Drive cross-functional collaboration with engineering, design, customer success, and go-to-market teams to deliver cohesive product releases that exceed market expectations Conduct market analysis and competitive intelligence to identify emerging trends in user experience, accessibility standards, and front-end technology that inform strategic product decisions Partner with executive leadership to align Total Experience priorities with company objectives, articulating trade-offs and securing resources for high-impact initiatives Execute strategic planning cycles that balance innovation with technical debt, customer requests with platform scalability, and short-term wins with long-term vision Champion customer-centricity by translating user research, feedback, and usage analytics into actionable product improvements that drive adoption and satisfaction Establish product success metrics and performance indicators that demonstrate business impact and guide iterative improvement across the Total Experience portfolio Requirements Bachelors degree in Computer Science, Engineering, Business, Human-Computer Interaction, or related technical field 8+ years of product management experience, with at least 2 years leading front-end or user experience focused products in enterprise software 2+ years of direct people management experience leading product managers or cross-functional product teams Proven track record developing and executing product strategies and roadmaps that delivered measurable business outcomes in complex enterprise environments Strong stakeholder management skills with experience influencing executive leadership and aligning cross-functional teams toward shared goals Deep understanding of product lifecycle management from discovery through launch, adoption, and optimization Experience with business process automation, workflow orchestration, or enterprise application platforms Nice to have Demonstrated expertise in front-end technologies including UI frameworks, mobile apps, progressive web apps, and accessibility standards (WCAG) Background in design thinking, user research methodologies, and human-centered product development Experience building products for global enterprises with complex compliance, security, and scalability requirements Track record managing product portfolios with multiple concurrent initiatives and competing priorities We value experience with enterprise platforms such as Salesforce or ServiceNow, as these skills translate well into our Enterprise-Grade Orchestration environment. #ProductManagement #CustomerExperience #UserInterface#DigitalTransformation #LI-MB1 The base salary range represents a good faith and reasonable estimate of the range at the time of posting. Actual compensation will be dependent on a number of factors including, but not limited to, the candidate’s relevant work experience, qualifications, internal peer equity, and market and business conditions that exist when extending an offer. A discretionary bonus may be awarded in recognition of individual and company performance. In addition, Appian provides generous benefits offerings that include a 401(k) plan with company match, flexible time off, paid parental leave, medical, dental, and vision plans, life insurance, disability insurance, wellness programs, flexible spending accounts, health savings account contributions, an employee referral bonus program, and learning and development resources. Certain positions may be eligible for equity awards. Pay and benefits are subject to change at any time, consistent with the terms of any applicable compensation, commission, bonus, or benefit plans. Base Salary Range $150,000—$300,000 USD Tools and Resources Training and Development: During onboarding, we focus on equipping new hires with the skills and knowledge for success through department-specific training. Continuous learning is a central focus at Appian, with dedicated mentorship and the First-Friend program being widely utilized resources for new hires. Growth Opportunities: Appian provides a diverse array of growth and development opportunities, including our leadership program tailored for new and aspiring managers, a comprehensive library of specialized department training through Appian University, skills based training, and tuition reimbursement for those aiming to advance their education. This commitment ensures that employees have access to a holistic range of development opportunities. Community: We’ll immerse you into our community rooted in respect starting on day one. Appian fosters inclusivity through our 8 employee-led affinity groups. These groups help employees build stronger internal and external networks by planning social, educational, and outreach activities to connect with Appianites and larger initiatives throughout the company. Benefits Appian offers a comprehensive benefits package designed to support your health, wellbeing, and financial future. Benefits may include health coverage, Employee Assistance Program (EAP) with free mental health support, life and disability insurance, an Employee Stock Purchase Program (ESPP), a retirement/pension plan, wellness dollars, tuition reimbursement, family-forming benefits and more. Benefits vary by country—please ask your Talent Acquisition contact for details specific to the location you are applying to. About the company Appian provides AI automation for the most important business processes at the world’s largest organizations. Our platform is known for its unique power, reliability, and scale. We’ve been automating processes for more than 25 years and have proven expertise in enterprise operations. For more information, visit appian.com. Follow Appian: LinkedIn, YouTube, Instagram, Facebook, and X. Appian is an equal opportunity employer that strives to attract and retain the best talent. All qualified applicants will receive consideration for employment without regard to any characteristic protected by applicable federal, state, or local law. Appian provides reasonable accommodations to applicants in accordance with all applicable laws. If you need a reasonable accommodation for any part of the employment process, please contact us by email at ReasonableAccommodations@appian.com. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this email address. Appian's Applicant & Candidate Privacy Notice
