Are you passionate about creating exceptional workplace environments that enable teams to do their best work? Amazon is looking for a Facilities Manager to lead operations, drive process improvements, and deliver results across a portfolio of facilities. In this role, you will manage a team responsible for ensuring our spaces run smoothly, safely, and efficiently while continuously raising the bar on service delivery. You will define strategy, set goals, and partner with stakeholders across the organization to solve complex problems and improve the experience for every person who walks through our doors. If you are a collaborative, resourceful leader who thrives on turning ambiguity into action, we want to hear from you. Responsibilities Lead and develop a team of facilities professionals, providing coaching, career development support, and performance feedback to build a high-performing, inclusive team capable of delivering independently. - Define and manage facility operations metrics, service level agreements, and audit mechanisms to measure team progress, ensure operational excellence, and report performance to leadership and key stakeholders. - Partner with cross-functional stakeholders to identify risks, negotiate priorities, and align resources to meet both short-term operational needs and long-term strategic goals for your facilities portfolio. - Establish and refine workflows, maintenance programs, and process improvement initiatives that reduce complexity, eliminate recurring issues, and improve the day-to-day experience for building occupants. - Evaluate scope and priority across projects, making data-driven trade-off decisions while ensuring downstream impacts are properly assessed and communicated to senior leadership. A day in the life You start your morning reviewing facility performance dashboards and triaging any overnight issues with your team. Mid-morning, you join a cross-functional meeting to align on an upcoming space reconfiguration project, working through resource constraints and timelines with partner teams. After lunch, you hold one-on-one meetings with direct reports, discussing development goals and removing barriers to their work. Later, you walk the facility with your maintenance lead to inspect a recently completed improvement project before wrapping up with a narrative review for an upcoming operational planning cycle. About the team Our Facilities team is dedicated to creating safe, efficient, and welcoming environments that support Amazon's operations and the people behind them. We work closely with real estate, engineering, security, and business partners to keep our spaces running at the highest standard. As Amazon continues to grow, our team is focused on scaling operations, simplifying processes, and finding creative solutions to new challenges. If you are excited about leading a team that directly impacts the workplace experience for thousands of colleagues, this is the place for you. - Bachelor's degree, or 7+ years of Amazon experience - 7+ years of employee and performance management experience - 5+ years of distribution or manufacturing field with equivalent mechanical or electrical field experience - 7+ years of facilities management, office management, corporate administrative services, or hospitality management experience - 4+ years of direct leadership/supervisory experience - 4+ years of Computerized Maintenance Management System (CMMS) experience - 4+ years of managing department spend and labor budgets, performing root cause analysis (RCA), and implementing continuous improvement (CI) experience - 4+ years of managing, analyzing and communicating results to senior leadership experience - Master's degree, or Six Sigma Black Belt Certification - Professional Engineering registration - Knowledge of statistical analysis - Experience in design review process to incorporate electrical, mechanical, automation controls solutions to drive equipment reliability and standards - Experience in automated conveyors systems and controls, electrical and electronic principles, blueprint and electrical schematic reading, CMMS programs, preventive maintenance procedures, industrial electrical, industrial controls , industrial electronics - Experience leading network level/multi-site maintenance organizations Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.
