Your Opportunity at ARC’TERYX As a Key Account Representative, you will support the work to evolve how the Arc’teryx vision comes to life at the brand’s key strategic wholesale accounts. When successful, a guest walking through these doors steps into a seamless brand experience. While an uncompromised brand presence is the #1 goal, it will be satisfying to watch sales grow, both in core and emerging categories of the brand. You will work with key external stakeholders to understand their needs and then will collaborate with internal teams at Arc’teryx from Marketing to Merchandising to Allocations to Finance to the field teams to build a plan that brings a collective strategy and vision to life. Your closest partners are the National Account Managers and their associated accounts. Your work will support and complement their seasonal strategies within a narrow set of accounts and categories. You will support sell–in, whilst taking a lead on analyzing sell-through and maximizing in-season business. Your work will contribute to the development of 3-year account planning; further driving the brand’s excellence in North American wholesale. This is a hybrid role, based in Portland, Oregon, and is eligible for a hybrid work schedule. Frequent market travel is required to key US epicenters. Meet Your Future Team The North America Wholesale team is accountable for delivering sales through all local channels. We meet the guest where they are shopping, and ensure Arc’teryx is represented in an authentic, consistent way. As the retail landscape changes, we will work together to evolve our approach with creativity and teamwork. If you were the Key Account Representative now, here are some of the core activities you would be doing: Working closely with a targeted set of categories or accounts within the brand’s key account portfolio, support a strategic sales plan for complex retail accounts; leveraging account insight, regional trends and brand goals to achieve provided sales targets In-line with the brand’s merchandising and categorizing goals, driving account and category growth and profitability by assessing and building on areas of momentum and priority Leveraging SPS commerce data, market and competitor trends, along with buyer preferences at the category level to enhance a strategic sales plan and support in meeting quarterly fiscal sales goals Centering on account-specific needs, supporting the seasonal selling and forecasting process with internal stakeholders and achieving a high degree of accuracy and excellence in a sell-to-forecast model; showroom support vital Using experience and data to drive for product catalog accuracy, facilitate product data/content on an ongoing basis, and product feedback to drive continuous partnership stability; reporting back internally and externally Connecting members of the Arc’teryx community – Tech reps, ambassadors, regional brand staff, and wholesale shop pros in best-in-class events, trainings and activations that build brand awareness and excitement Partnering with account services and wholesale operations, managing the orderbook to ensure best possible fulfillment, satisfied partners, and in-season sales opportunities Here are some of the things you could be working on in the future: Traveling the region to sell, stoke, educate and amplify the Arc’teryx brand and its offering (up to 40% of your time may be spent traveling within the US & Canada regions) Tracking in-season data trends, driving sales and facilitating uploads for content and product copy Supporting or leading sell-in appointments, showing product, and acquiring pre-season sales with leading NAM retailers. Are you our next Key Account Representative - NAM? You have a Bachelor’s Degree in Business or a related field You have 5+years of sales experience in outdoor or athletic sales; ideally selling apparel and footwear in the key account space You have thorough knowledge of key wholesale metric levers and how to use them to create increased profitability and sales for Arc’teryx and its retail partners You have the ability to lay out practical and logical assortment plans based on retail space, merchandise build-outs, inventory turn, and sell through You have a strong ability to build relationships, sell, influence, and negotiate You have strong presentation and communication skills You have excellent organizational skills, analytical ability, and a track record of strategic planning You are able to tell stories through data and analytics You are optimistic about the future and what can be achieved, and listen to others’ needs You have the ability to tell a holistic story verse taking a transactional approach. You are proficient in Microsoft Office and Excel, and have experience with SPS commerce / PowerBI You have the ability to work well independently and in a team You are proactive in identifying the root cause of issues and developing solutions You remain highly flexible and adaptable when and balance autonomy and collaboration You seek the best (sometimes not the easiest) solutions with unwavering commitment Your passion for your work is paralleled by your passion for getting outside and living it You have the ability to travel internationally 25-40% of the time for internal and external events; varies by seasonality Your strong business acumen and retail math will drive the top and bottom-line number for the account both with prebooks and in-season sales Benefits The salary range for this role is: USD$82,000 - USD$108,000
