At Accenture Federal Services, nothing matters more than helping the US federal government make the nation stronger and safer and life better for people. Our 13,000+ people are united in a shared purpose to pursue the limitless potential of technology and ingenuity for clients across defense, national security, public safety, civilian, and military health organizations. Join Accenture Federal Services, a technology company within global Accenture. Recognized as a Glassdoor Top 100 Best Place to Work, we offer a collaborative and caring community where you feel like you belong and are empowered to grow, learn and thrive through hands-on experience, certifications, industry training and more. Join us to drive positive, lasting change that moves missions and the government forward! About the role The Human Capital Consultant supports client training and human capital initiatives by evaluating training needs, preparing structured content inputs, supporting the development and review of training deliverables, and assisting with user acceptance testing (UAT). The role collaborates closely with instructional designers, training developers, and client stakeholders by providing subject-matter content, business context, and quality reviews. Success in this role requires strong analytical skills, excellent written and verbal communication, and the ability to manage high-quality deliverables in a fast-paced consulting environment. Responsibilities Training Needs Evaluation & Content Preparation Conduct Training Needs Analysis to determine training focus, scope, and objectives Evaluate existing training materials and identify gaps relative to user and mission needs Develop detailed, high-quality content outlines aligned to curriculum requirements Identify opportunities to improve training effectiveness through enhanced content structure or updated learning approaches Training Development Support Prepare content inputs, examples, data, workflows, and narrative materials used by instructional designers and training developers Develop standards, guidelines, templates, and checklists to support consistency across training deliverables Collaborate with internal teams and client stakeholders to validate requirements and ensure training deliverables meet expectations Review draft training products for accuracy, clarity, and alignment with project quality parameters and client needs Support development across multiple training modalities by providing content inputs and quality review (e.g., ILT, CBT, job aids, reference guides) User Acceptance Testing Support Support UAT by developing test scripts and scenarios based on mission workflows and user requirements Coordinate with IT teams to capture findings, support bug resolution, and confirm readiness for deployment Stakeholder Engagement & Collaboration Work with client teams to understand business problems, define solution approaches, and support delivery activities Engage external stakeholders to gather requirements and refine training content inputs Work independently on client deliverables with a high degree of quality and accountability Here's What You Need Bachelor's degree or 4+ years equivalent work experience 4+ years of management consulting or strategy consulting experience Strong understanding of federal HR principles and processes Outstanding written communication skills across reports, memos, briefing papers, talking points, and presentations Strong verbal communication skills Ability to work independently, meet deadlines, and deliver high-quality products Ability to collaborate across large teams and engage effectively with external stakeholders Ability to assess training needs, interpret business requirements, and structure content logically Nice to have Experience conducting UAT for COTS software in Federal or IC environments Experience contributing to various training modalities through content inputs and reviews (e.g., ILT, CBT, job aids, guides) Experience in survey design and analysis Experience supporting training for an ERP deployment Experience coaching small teams Experience in program or project management Experience partnering with instructional designers or familiarity with instructional design principles Requirements Analytical Thinking: Ability to assess training needs, interpret business requirements, and structure content logically Content Development Support: Skilled in preparing clear, accurate, well-organized content inputs for training developers Communication: Strong written and verbal communication across stakeholder and client interactions Collaboration: Works effectively with clients, stakeholders, and cross-functional teams Independence & Accountability: Manages tasks, deadlines, and deliverables with minimal oversight Training Product Support: Ability to contribute structured content and conduct quality reviews across training product types UAT Support: Ability to define test scenarios, prepare scripts, and support findings resolution Survey & Feedback Tools: Experience supporting survey development and data interpretation Project Coordination: Ability to support timelines, deliverables, documentation, and stakeholder engagement Clearance Requirements TS/SCI with polygraph level clearance required As required by local law, Accenture Federal Services provides reasonable ranges of compensation for hired roles based on labor costs in the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia. The base pay range for this position in these locations is shown below. Compensation for roles at Accenture Federal Services varies depending on a wide array of factors, including but not limited to office location, role, skill set, and level of experience. Accenture Federal Services offers a wide variety of benefits. You can find more information on benefits here. We accept applications on an on-going basis and there is no fixed deadline to apply. The pay range for the states of California, Colorado, Connecticut, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New York, Ohio, Vermont, Virginia, Washington, and the District of Columbia is: $115,200—$214,400 USD What We Believe As a company wholly dedicated to serving the US federal government, we bring together the best talent to help reinvent how federal agencies operate and deliver greater value for their mission and the American people. We have an unwavering commitment to creating a culture in which all our people are respected, feel a sense of belonging, and have equal opportunity. As a business imperative, every person at Accenture Federal Services has the responsibility to create and sustain a culture where everyone feels welcomed and included. This is grounded in our core values and our experience that hiring and developing great people who reflect different perspectives, experiences, and backgrounds is key to driving innovation and delivering the results that our clients and the country count on. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Federal Services Equal Opportunity Policy Statement. Accenture Federal Services is an Equal Employment Opportunity employer. Additionally, as an Affirmative Action Employer for Veterans and Individuals with Disabilities, Accenture Federal Services is committed to providing veteran employment opportunities to our service men and women. Requesting An Accommodation Accenture Federal Services is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture Federal Services and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you are being considered for employment opportunities with Accenture Federal Services and need an accommodation for a disability or religious observance during the interview process or for the job you are interviewing for, please speak with your recruiter. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture Federal Services or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information.
