About the role Aladdin Client Engagement (ACE) partners with clients to help them realize the full value of their Aladdin investment. We do this through deep workflow expertise, data‑driven insights, and hands‑on collaboration with functional stakeholders across enterprise investment organizations. As part of the ACE team, you will act as a consultative partner to our clients — connecting their business priorities with Aladdin’s capabilities to deliver measurable outcomes. You will lead strategic initiatives, accelerate adoption of Aladdin functionality, and help clients achieve results aligned to their investment, operational, and commercial objectives. We are seeking an experienced and versatile Associate to join our ACE organization and support continued growth in Australia and across the Asia Pacific region. This role plays a key part in scaling regional client initiatives while ensuring strong strategic alignment with both client goals and our broader business priorities. Responsibilities Strategic Client Value Delivery Serve as a trusted advisor to senior stakeholders across Trading and Operations, helping translate business objectives into practical, high‑impact Aladdin solutions. Identify opportunities to expand and deepen Aladdin adoption, improve workflow efficiency, and unlock commercial value through enhanced platform usage. Lead and contribute to complex client change initiatives, including asset onboarding, workflow redesign, system rationalization, target operating model changes, and optimization programs. Apply hands‑on expertise in Aladdin to drive measurable business outcomes. Industry & Workflow Expertise Provide thought leadership across the investment lifecycle, informed by global client engagement insights and industry best practices. Partner closely with clients to assess current‑state workflows, identify pain points, and design scalable optimization opportunities. Bring a point of view on how evolving market practices and technology trends can improve client outcomes. Client Engagement & Governance Collaborate with sales and relationship teams to align value delivery strategies with multi‑year client roadmaps. Proactively monitor client sentiment, adoption trends, and emerging risks, escalating issues as needed. Support effective governance through structured book‑of‑work reviews and senior‑level relationship engagements. Product & Innovation Advocacy Act as a key client voice in shaping Aladdin’s product roadmap, particularly for Asia Pacific market needs. Educate clients on existing and new Aladdin capabilities, enabling informed adoption decisions. Establish clear feedback loops with product teams to improve product fit, usability, and impact. Requirements Proven ability to engage senior stakeholders, align cross‑functional teams, and manage complex client needs Strong communication skills, with the ability to translate technical concepts into clear, business‑relevant insights and compelling value propositions. Analytical and structured approach, with experience leading multi‑workstream initiatives and change programs. Solid understanding of the investment management lifecycle, with hands‑on experience in one or more of the following areas: Post‑Trade, Trading, trade operations, derivatives operations, asset servicing, or compliance Fluency in Japanese; business-level English preferred Attributes Strategic, commercially minded thinker with strong business judgment. Comfortable building long‑term, trusted relationships with senior client stakeholders. Self‑motivated, outcomes‑driven, and able to operate effectively in both independent and team‑based environments. Adaptable and collaborative, with a strong sense of ownership. Benefits To help you stay energized, engaged and inspired, we offer a wide range of benefits including a strong retirement plan, tuition reimbursement, comprehensive healthcare, support for working parents and Flexible Time Off (FTO) so you can relax, recharge and be there for the people you care about. Our hybrid work model BlackRock’s hybrid work model is designed to enable a culture of collaboration and apprenticeship that enriches the experience of our employees, while supporting flexibility for all. Employees are currently required to work at least 4 days in the office per week, with the flexibility to work from home 1 day a week. Some business groups may require more time in the office due to their roles and responsibilities. We remain focused on increasing the impactful moments that arise when we work together in person – aligned with our commitment to performance and innovation. As a new joiner, you can count on this hybrid model to accelerate your learning and onboarding experience here at BlackRock. Guidance on AI use for candidates At BlackRock, AI has long been part of how we work – enhancing decision-making, improving operations, and helping us deliver better outcomes for clients. We encourage candidates to use AI thoughtfully to learn, prepare, and work more effectively; but during our interview process, we want to focus on getting to know you through your own experiences, thinking, and judgment. To support you, we’ve provided guidance on when and how to use AI during our hiring process so you can approach each step with confidence and showcase your best self. About the company At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are saving for retirement, paying for their children’s educations, buying homes and starting businesses. Their investments also help to strengthen the global economy: support businesses small and large; finance infrastructure projects that connect and power cities; and facilitate innovations that drive progress. This mission would not be possible without our smartest investment – the one we make in our employees. It’s why we’re dedicated to creating an environment where our colleagues feel welcomed, valued and supported with networks, benefits and development opportunities to help them thrive. To learn more about BlackRock, please visit Careers.BlackRock.com. We also encourage you to get to know us on LinkedIn, Instagram, YouTube, X, and TikTok. BlackRock is proud to be an Equal Opportunity Employer. We evaluate qualified applicants without regard to age, disability, family status, gender identity, race, religion, sex, sexual orientation and other protected attributes at law.
