Position Summary
As part of the Yukon team and broader Tech24 network, the Hot & Cold Technicians plays a critical role in servicing both commercial cooking (hot side) and refrigeration (cold side) equipment. This role is responsible for diagnosing, maintaining, and repairing a wide range of commercial kitchen and refrigeration systems while delivering exceptional customer service. This position is ideal for a skilled technician who takes pride in solving problems, minimizing customer downtime, and representing the company with professionalism.
Key Responsibilities
Diagnose, troubleshoot, and repair commercial cooking equipment (ovens, fryers, steamers, griddles, warmers, etc.)
Diagnose, troubleshoot and repair commercial refrigeration systems (walk-ins, reach-ins, prep tables, ice machines, etc.)
Perform preventative maintenance to ensure safe efficient equipment operations
Accurately document service calls, parts used, labor hours, and customer interactions in company system
Clearly communicate repair status, recommendations, and timelines to customers
Manage truck inventory to ensure proper parts and tools are stocked
Respond to service calls in a timely and professional manner
Represent the company with professionalism while delivering high-quality customer service
Follow all safety regulations and company policies
Participate in ongoing technical training and professional development opportunities
Qualifications
3+ years of commercial foodservice and/or refrigeration repair experience
3+ years of HVACR experience preferred
EPA Universal certification preferred
Valid drivers license with a clean driving record required
Strong mechanical and electrical troubleshooting skills
Experience working on commercial kitchen equipment is a plus
Ability to read and interpret technical manuals, wiring diagrams, and blueprints
Strong problem-solving skills and ability to work independently
Excellent communication and customer service skills
Ability to lift up to 50+ lbs. and work in varying indoor / outdoor conditions
Ability to climb ladders, work from heights, and crawl in tight quarters
Own industry standard hand tools
Willingness to participate in an on-call rotation as needed
Compensation Transparency
The advertised pay range for this position is $30-$45 per hour. Final compensation will be determined based on factors such as experience level, technical certifications, skill set, and overall qualifications. Candidates with advanced commercial HVAC and refrigeration experience, manufacture certifications, or specialized expertise may be considered at the higher end of the range.
Tech24 is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age, or any other federally protected class.
For more information about Tech24 and our career opportunities visit https://www.mytech24.com/careers/
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