Key Responsibilities
Ensure strict adherence to defined SOPs, quality standards, and process controls across all relevant stages of manufacturing at the factory.
Personally conduct detailed random product inspections and testing to identify quality gaps, process deviations, and potential issues before dispatch.
Ensure accurate and timely capture of manufacturing and quality data, including photo/video evidence at critical stages, and drive timely submission of MIS reports to relevant stakeholders.
Act as the key coordination point between the factory, suppliers, and Teachmint HQ to ensure timely identification of defective material and filing of RMA claims.
Drive Root Cause Analysis (RCA) and Corrective and Preventive Actions (CAPA) for customer-reported product issues and products with high Field Failure Rates (FFR), in coordination with the factory and relevant suppliers.
Ensure effective tracking and closure of identified quality issues, with appropriate corrective actions implemented to prevent recurrence.
Coordinate with the Teachmint HQ logistics team and factory stakeholders to ensure timely readiness and dispatch of finished products
Eligibility
1-3 years of experience in the manufacturing industry and graduated in Engineering.
Exceptional Attention to Detail
Strong analytical, organizational, and problem-solving skills.
Good verbal and written communication skills (English & Hindi).
Proficient in tools like Excel and Google Sheets and ERP tools.
Proficient in Process Documentation
Good understanding of SOP, IQC, IPQC, OQC/PDI, RCA, CAPA, BOM, FAI, and RMA processes.
Must have strong knowledge of factory processes, production workflows, assembly processes, and process controls.
Engineering graduate with a good understanding of manufacturing and quality processes.
What You'll Learn
Quality Management Processes, Common Pitfalls & Problem-Solving Approaches
End-to-End Manufacturing of Interactive Intelligent Panels
RMA and Defective Material Management
Supplier and Factory Coordination
Cross-Functional Collaboration and Stakeholder Management
Process Improvement, Operational Excellence & Cost Optimization
Why Join Teachmint?
Work with an industry-leading Interactive Intelligent Panel brand.
Learn from experienced operations and manufacturing professionals.
Exposure to enterprise tools, real-world logistics, and customer operations.
Opportunity for a Pre-Placement Offer (PPO) based on performance.
Disclaimer: Kindly note that Teachmint Technologies is an equal opportunity employer. We are dedicated to providing equal opportunities in all aspects of employment, including recruitment, training, and development of employees, which encompasses promotions, transfers, assignments, and various benefits. Teachmint Technologies strictly prohibits discrimination in the workplace based on color, disability, marital status, nationality, race, religion, sex, sexual orientation, national or ethnic origins, religious beliefs, or age.
