Technical Competencies
HRIS Administration
Workforce Management Systems
Payroll Systems & Integrations
Process Mapping & Solution Design
SQL Query & Data Analysis
Reporting & Dashboard Development
Leadership Competencies
Strong analytical and problem-solving capability
Excellent stakeholder management skills
Strong communication and presentation skills
Customer-focused mindset
Project coordination and execution ability
Ability to manage multiple priorities under pressure
Continuous improvement mindset
Strong learning agility and adaptability
岗位职责与任职要求
HR Systems Support
Provide functional and technical support for HR, Payroll, Time & Attendance, and Workforce Management systems.
Troubleshoot complex production issues and coordinate timely resolution with internal teams and external vendors.
Monitor system interfaces, data integrations, and daily processing activities.
Ensure system stability, data accuracy, compliance, and service continuity.
Support payroll-critical activities and ensure timely issue resolution during payroll processing periods.
Partner closely with Payroll teams to ensure accurate processing and integration between HRIS, WFM, Payroll, and vendor systems.
Perform data validation and reconciliation activities to support payroll accuracy.
Support payroll implementations, parallel runs, testing, and hypercare activities.
Business Process & Solution Design
Partner with HR, Payroll, Services team, and business stakeholders to understand business requirements.
Analyze current processes and identify automation and optimization opportunities.
Translate business requirements into technical and functional solutions.
Design and document future-state processes, workflows, and system configurations.
Recommend scalable solutions aligned with global HR technology strategies.
HR System Enhancements & Change Management
Manage system enhancement requests and change initiatives.
Coordinate solution design, configuration, testing, deployment, and post-go-live support.
Conduct impact assessments and risk analysis for system changes.
Support release management and regression testing activities.
Ensure changes are properly documented and governed.
Reporting, Analytics & Data Governance
Develop and maintain workforce analytics, dashboards, and operational reports.
Perform data extraction, validation, reconciliation, and analysis.
Provide workforce insights and recommendations through data-driven reporting.
Support management reporting, compliance reporting, and KPI tracking.
Drive improvements in HR data quality and governance practices.
Project Implementation
Participate in global, regional, and local HR technology projects.
Support project planning, requirement gathering, system configuration, testing, training, and deployment activities.
Coordinate UAT, parallel runs, cutover activities, and go-live readiness assessments.
Track project risks, issues, dependencies, and action items.
Vendor & Stakeholder Management
Serve as a primary liaison between business users, IT teams, and external vendors.
Manage vendors support activities and escalations.
Monitor service delivery, issue resolution, and SLA compliance.
Facilitate requirement discussions, design workshops, and solution reviews.
Build strong partnerships with HR, Payroll, Operations, Finance, and IT stakeholders.
竞争力
价值观：诚信行事、承担责任、包容并蓄 、锐意创新, 团队合作
工作地点
发布城市
SHANGHAI
职位所在国家/地区
China
出差
Less than 10%
申请 ID
159464
工作地点类型
混合办公
外部招聘页面
Human Resources
立即申请
工作职能
????
雇佣经验
Less than 1 year
教育经验
Other
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