Manage and maintain sales opportunities and project pipelines in Salesforce.
Understand customer applications, technical requirements, challenges, and competitive landscape.
Identify product gaps, emerging technology trends, and new business opportunities through customer engagement and roadmap discussions.
Collaborate with cross-functional teams including Product Management, Engineering, Quality, and Sales to support product development initiatives.
Review and evaluate customer technical and quality specifications.
Provide first-level technical support and coordinate resolution of customer inquiries and technical issues.
Organize and conduct technical workshops, product trainings, seminars, and customer technology days.
Key Performance Indicators
Pipeline development and opportunity management
New design-win and design-in achievements
Revenue growth and market expansion
Customer satisfaction and relationship management
New product introduction and implementation success
What your background should look like
Bachelor's Degree in Mechanical Engineering, Electrical Engineering, Electronics Engineering, Mechatronics, or a related engineering discipline.
Minimum 3 years of experience within the Semiconductor Equipment or Semiconductor Machinery industry.
Experience in application engineering, technical sales, product engineering, or customer-facing engineering roles.
Exposure to industrial automation solutions would be an added advantage.
Experience supporting OEMs, semiconductor equipment manufacturers, or factory automation customers is preferred.
Skills & Competencies
Strong interpersonal, communication, and stakeholder management skills.
Ability to influence and build credibility with customers and internal teams.
Strong commercial awareness and customer-focused mindset.
Strategic thinker with strong execution capabilities and results orientation.
Ability to understand and explain complex technical concepts to diverse audiences.
Collaborative team player able to work effectively across multiple cultures and functions
Self-driven, proactive, and passionate about delivering excellent customer support.
Innovative mindset with the ability to identify new opportunities and solutions.
Preferred Industry Background
Semiconductor Equipment / Semiconductor Machinery
Industrial Automation
Factory Automation
Electronics Manufacturing
Capital Equipment Industry
Job Locations
Posting City
#
Job Country
Malaysia
Travel Required
50% to 75%
Requisition ID
160970
Workplace Type
Hybrid
External Careers Page
Sales & Marketing
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