A Senior Operations Manager role entails leading with a focus on safety, continuous improvement, relationship building, communication and strategic thinking. You will foster a “safety first” culture through awareness, training and accountability. Your guidance will help other operational leaders achieve established standards of service, quality, accuracy and productivity. You’ll leverage a mix of key metrics, Lean Six Sigma, GEMBA walks and other activities to understand what’s working well and where to improve. Your teams will be enabled to do their best work in an environment of innovation, calculated risk, testing and learning. Getting to know your team and championing their unique strengths will motivate and inspire them to reach higher. With your support, both teams and individuals will improve through their clear understanding of goals and expectations, mutual accountability and regular constructive feedback. Your skills for planning and execution will take center stage as you set individual and team priorities and proactively structure resources to meet them. Open and articulate communication will be key to presenting the big picture, and your commitment to “walk the walk” will show solidarity as you spend time on the floor every day, observing and interacting with your team members.
Core responsibilities of this job are described within this job description. Job duties may change at any time due to business needs.
About you
Four year degree, preferably in the areas of Logistics, Supply Chain, Engineering, Technology, Operations, or related business, or a minimum of 3-5 years of experience in the manufacturing, production, or distribution environment and applicable management/supervisory experience or 18-36 months as an Operations Manager
Experience with performance metrics and process improvement
Strong communication, interpersonal and organizational skills with the ability to handle changing priorities and use of good judgement in stressful situations
Ability to motivate others with strong conflict management and problem solving skills
Experience with the full staffing lifecycle, including interviewing, hiring, performance management, promotions and termination
Must be flexible to work a variety of hours as business demands including overnight, weekends and holidays
Able to access all areas of the DC, including mezzanine platforms
Able to read and interpret necessary policies and procedures to perform updates and operate systems and other programs within the Distribution Center, for example ability to cross over the conveyors
Strong inclusion acumen, with the ability to influence and advance priorities that foster belonging
Benefits Eligibility
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Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
