At Target, we believe in our leaders having meaningful experiences that help them build and develop skills for a career. The role of Closing Team Leader can provide you with skills and experience of:
Guest service fundamentals and experience building and fostering a guest first culture across the store
Driving storewide sales volume and profitability results
Developing effective business partnerships across store to achieve common goals
Workload efficiency across the store including leading closing routines and coaching team members in all areas
As a Closing Team Leader, no two days are ever the same, but a typical day will most likely include the following responsibilities:
Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creating equitable experiences
Demonstrate a service culture that prioritizes the guest experience. Model, train and coach expectations to deliver the service standard
Understand your role in sales growth and how each area contributes to and impacts total store profitability
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
Problem solve and prioritize across multiple business areas to execute store strategies as initiated by the Store Director or Executive Team Leader to deliver business results and store sales goals while prioritizing the guest experience
Assist leaders through communication and collaboration to influence current sales performance and workload deliverables, leverage daily check-ins, check-outs and meetings as connection points
Support your leader with store operations by seeing the store through the lens of the guest, establish consistent routines and help ensure departments are zoned, in-stock, signed and labeled appropriately, setting the store up for success the next day
Use business planning tools to share priorities and business updates with store leadership
Take action to achieve performance goals
Evaluate candidates for open positions and develop a guest-centric team
Support team onboarding and learning and help close skill gaps through development, coaching and team member interactions
Support your leader in establishing clear goals and expectations and hold team members accountable to expectations; partner with leaders as needed to share performance feedback
Lead and demonstrate a culture of executing all best practices as outlined with team onboarding and learning; help close skill gaps through development, coaching and team interactions
As a key carrier, follow all safe and secure training and processes
Address all store emergency and compliance needs
Always demonstrate a culture of ethical conduct, safety and compliance; lead and hold the team accountable to work in the same way
Lead and demonstrate a safety culture through modeling and recognizing safe behaviors, identifying and correcting hazards, holding team accountable to following safety expectations, assisting with incident response, and reporting/ investigating injuries timely and accurately
Model creating a welcoming experience by greeting guests as you & your team are completing your daily tasks
Demonstrate how to engage with guests when assistance is needed, engage with guests in a welcoming way, and help solve their specific needs
Lead by thanking guests and let them know we’re happy they chose to shop at Target
Model the execution of physical security processes in order to enhance the instore security culture
Support merchandise protection strategies across the total store; including ordering, storage and application as directed by best practices
Support guest services such as order pick up (OPU), Drive-up (DU) Orders, DU Returns and maintain a compliance culture while executing those duties, such as compliance with federal, state, and local adult beverage laws
All other duties based on business needs
WHAT WE ARE LOOKING FOR
This may be the right job for you if
You enjoy interacting and helping others - including guests that shop our store and fellow team members you work with
You thrive in a fast-moving, highly active and physically demanding role, where teamwork, flexibility, and creative problem solving are key to success
You are open to working a flexible work schedule with varying hours, days or shifts (including nights, weekends, holidays and other peak shopping times)
The good news is that we have some amazing training that will help teach you everything you need to know to be a Closing Team Leader. But there are a few skills you should have from the get-go:
Previous retail experience preferred, but not required
High school diploma or equivalent
Must be at least 18 years of age or older
Lead and hold others accountable
Ability to communicate on multiple frequency devices and operate handheld scanners, and other technology equipment as directed
Work independently and as part of a team
Manage workload and prioritize tasks independently
Welcoming and helpful attitude toward all guests and other team members
Effective communication skills
Capability to remain focused and composed in a fast-paced environment and accomplish multiple tasks within established timeframes
We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect:
Access all areas of the building to respond to guest or team member issues
Interpret instructions, reports and information
Accurately handle cash register operations as needed
Climb up and down ladders
Scan, handle and move merchandise efficiently and safely, including frequently lifting or moving merchandise up to 44 pounds without additional assistance from others
Flexible work schedule (e.g., nights, weekends and holidays) and reliable and prompt attendance necessary
Although the role is full-time, it does not come with a guarantee of 40 hours each week. Hours will depend on the needs of the business and may fluctuate as required
Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties including but not limited to Drive-Up, carryout, etc.
Ability to remain mobile for the duration of a scheduled shift (shift length may vary)
Benefits Eligibility
Please paste this url into your preferred browser to learn about benefits eligibility for this role: https://tgt.biz/BenefitsForYou_C | Pegue esta URL en su navegador preferido para obtener información sobre la elegibilidad de este puesto para recibir beneficios: https://tgt.biz/BenefitsForYou_C
Americans with Disabilities Act (ADA)
In compliance with state and federal laws, Target will make reasonable accommodations for applicants with disabilities. If a reasonable accommodation is needed to participate in the job application or interview process, please reach out to candidate.accommodations@HRHelp.Target.com. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed through this channel.
