Guide order prioritization and ship-mode recommendations based on business need, delivery risk, operational feasibility and available information.
Own the outcomes, governance and control framework for end-to-end order execution, ensuring the team has clear standards, decision rights and escalation paths across the PO lifecycle.
Lead root-cause analysis of recurring delivery and execution issues, working across suppliers and cross-functional teams (Supply Operations, Logistics, Brand/Buying teams and other stakeholders) to resolve exceptions, implement sustainable corrective actions and prevent repeat exceptions.
Drive supplier operating discipline and performance through data-led, structured reviews that challenge recurring execution gaps, establish clear accountability and secure timely corrective actions.
Use performance measures, dashboards and exception analytics to assess delivery and execution outcomes, identify systemic issues, prioritize intervention and drive measurable improvement in delivery and execution performance.
Act as business owner for relevant system enhancements and process changes, including requirements definition, user acceptance testing, implementation support and adoption.
Champion continuous improvement of the end-to-end operating model by removing unnecessary hand-offs, clarifying ownership and simplifying ways of working across Supply Planning, suppliers and cross-functional partners, including through AI and automation opportunities that strengthen controls, improve visibility and support future scalability.
Support business continuity planning and ensure critical activities can be sustained during peak periods, absences or operational disruption.
Undertake other responsibilities and projects assigned by management.
Leadership Expectations
Set clear priorities and translate business objectives into practical team deliverables and operating routines.
Coach team members to bring recommendations, own decisions and lead cross-functional follow-up rather than relying on manager intervention.
Create a culture of ownership and accountability, with clear operating standards, documented procedures, effective cross-training and succession/backup plans.
Provide timely feedback, recognize strong contributions and address capability or execution gaps constructively.
Build an inclusive, collaborative team environment that supports learning, knowledge sharing and continuous improvement.
Communicate complex issues clearly, including the business impact, options, trade-offs and recommended path forward.
The accomplished individual will possess...
Bachelor's degree in Supply Chain, Operations, Business Administration or a related discipline.
At least 5 years of relevant experience in supply planning, order fulfilment, PO management, supply operations or a related supply-chain function, including people leadership or demonstrated team-lead responsibility.
Strong understanding of end-to-end order execution, including PO creation and maintenance, supplier follow-up, delivery changes, shipment milestones and inbound issue resolution.
Experience with SAP or another ERP platform; experience supporting system enhancements or user acceptance testing is an advantage.
Strong analytical skills, with the ability to identify risks, interpret operational data and convert insights into practical recommendations.
Process-improvement mindset with an interest in automation, AI-enabled solutions and scalable controls.
Effective stakeholder management and collaboration skills across functions, geographies and external Service Providers.
Proven ability to coach, prioritize, delegate and build accountability within a team.
Solution-oriented, detail-conscious and well organized, with the ability to manage competing priorities and follow through on commitments.
Strong written and verbal communication skills in English.
Proficiency in Microsoft Excel, PowerPoint, Word and Outlook.
Our Competencies for All Employees
Courage: Doesn’t hold back anything that needs to be said; provides current, direct, complete, and “actionable” positive and corrective feedback to others; lets people know where they stand; faces up to people problems on any person or situation (not including direct reports) quickly and directly; is not afraid to take negative action when necessary.
Creativity: Comes up with a lot of new and unique ideas; easily makes connections among previously unrelated notions; tends to be seen as original and value-added in brainstorming settings.
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
Dealing with Ambiguity: Can effectively cope with change; can shift gears comfortably; can decide and act without having the total picture; isn’t upset when things are up in the air; doesn’t have to finish things before moving on; can comfortably handle risk and uncertainty.
Drive for Results: Can be counted on to exceed goals successfully; is constantly and consistently one of the top performers; very bottom-line oriented; steadfastly pushes self and others for results.
Interpersonal Savvy: Relates well to all kinds of people, up, down, and sideways, inside and outside the organization; builds appropriate rapport; builds constructive and effective relationships; uses diplomacy and tact; can diffuse even high-tension situations comfortably.
Learning on the Fly: Learns quickly when facing new problems; a relentless and versatile learner; open to change; analyzes both successes and failures for clues to improvement; experiments and will try anything to find solutions; enjoys the challenge of unfamiliar tasks; quickly grasps the essence and the underlying structure of anything.
Our Competencies for All People Managers
Strategic Agility: Sees ahead clearly; can anticipate future consequences and trends accurately; has broad knowledge and perspective; is future oriented; can articulately paint credible pictures and visions of possibilities and likelihoods; can create competitive and breakthrough strategies and plans.
Developing Direct Reports and Others: Provides challenging and stretching tasks and assignments; holds frequent development discussions; is aware of each person's career goals; constructs compelling development plans and executes them; pushes people to accept developmental moves; will take on those who need help and further development; cooperates with the developmental system in the organization; is a people builder.
Building Effective Teams: Blends people into teams when needed; creates strong morale and spirit in their team; shares wins and successes; fosters open dialogue; lets people finish and be responsible for their work; defines success in terms of the whole team; creates a feeling of belonging in the team.
Tapestry is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.
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