Zoning
Regularly straighten and organize merchandise in assigned areas.
Face products to create a neat, uniform appearance.
Remove damaged or misplaced items.
Ensure price tags and labels are visible and correctly placed.
Sign Maintenance
Check for damaged, outdated, or missing signage.
Replace or update signs as necessary.
Ensure all promotional signage is correctly placed and current.
Remove expired promotional materials.
Area Maintenance
Keep assigned areas clean and free of debris.
Report any safety hazards or maintenance issues to supervisor.
Assist in maintaining cleanliness of common areas (e.g., aisles, PODs, & endcaps).
Immediately report any sightings of pests, including insects, rodents, or signs of their presence such as droppings or gnaw marks, to your supervisor and provide the location and type of pest observed.
Closing Procedures
Begin final zone of assigned areas 30 minutes before closing.
Ensure all merchandise is properly secured and organized.
Remove any go-backs or misplaced items to designated areas.
Assist in cleaning and straightening as directed by supervisor.
Customer Service
Be aware of cultural differences in greetings. Maintain a friendly, approachable demeanor at all times.
Provide personalized product recommendations based on customer needs.
Handle complaints promptly and professionally, escalating to management when necessary.
Be knowledgeable about current promotions, store policies, and product locations.
Continuous Improvement
Stay updated on product knowledge, store promotions, and membership benefits.
Seek feedback on performance and areas for improvement.
Participate in additional training opportunities when offered.
Additional Duties
Floor Merchandise Colleagues may be asked to perform any reasonable task assigned by supervisors or management to support store operations and customer service. This may include, but is not limited to:
Assist with regular inventory counts as assigned by management.
Help with store merchandising, including setting up displays and promotional areas.
Help maintain the overall appearance and organization of the store.
Participating in team meetings and training sessions.
Perform other reasonable tasks as assigned by leadership.
Qualifications
Strong attention to detail and organizational skills.
Ability to work in a fast-paced environment.
Excellent communication and customer service skills.
Ability to follow directions and work independently or as part of a team.
Definitions
Stocking: Replenishing merchandise from backroom to the sales floor.
Zoning: Organizing and straightening merchandise to create a neat, welcoming shopping environment.
Planogram: Visual layout guide for product placement in stores.
FIFO: First-In, First-Out method for rotating stock.
Facing: Aligning products to the front edge of shelves for a uniform look.
Go-backs: Items returned to their designated location on the sales floor
BENEFITS INFORMATION
For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
OVERVIEW
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.