Process membership applications, renewals, and educate customers on membership benefits. Conduct random audits of tax-exempt status approvals.
Organize and coordinate member appreciation events and activities.
Operations Management
Oversee cash handling, register management, and ensure the accuracy of daily financial transactions.
Manage inventory levels for front-end and online pickup services, coordinating with other departments as necessary.
Supervise online pickup fulfillment operations, ensuring order accuracy and timely pickup.
Resolve operational issues that may arise within front-end or online pickup areas.
Cash Office & Financial Management
Handle cash office operations, including daily bank deposits and cash reconciliations.
Investigate and resolve any cash discrepancies.
Ensure secure cash handling practices and compliance with company policies.
Generate and report daily financial summaries to management.
Daily Front-End Procedures
Opening: Prepare the front-end area for the day, review announcements, and brief staff.
During Shift: Monitor operations, adjust staffing needs, and resolve issues as they arise.
Closing: Oversee end-of-day procedures, reconcile cash, and secure sensitive materials.
Safety, Security, & Compliance
Enforce all safety regulations and company policies in front-end and online pickup areas.
Report security concerns and respond promptly to emergencies.
Maintain confidentiality of customer and financial information.
Continuous Improvement
Solicit feedback from customers and team members to identify areas for improvement.
Propose process improvements and stay informed on industry best practices to enhance operations.
Implement initiatives to streamline front-end services, improving efficiency and customer satisfaction.
Additional Responsibilities
Support store leadership by completing assigned tasks, including stocking, end-of-day zoning, and assisting other departments as needed.
Ensure assigned tasks are completed promptly and to company standards.
Actively participate in store-wide initiatives such as seasonal displays, loss prevention efforts, and inventory management.
Skills & Competencies
Leadership and team management
Strong communication and problem-solving skills
Ability to multitask and prioritize responsibilities
Knowledge of cash handling and reconciliation procedures
Customer service excellence and member relations expertise
This role is critical in ensuring a smooth, efficient front-end experience while maintaining high standards of customer service and operational excellence.
BENEFITS INFORMATION
For information on Sysco’s Benefits, please visit https://SyscoBenefits.com
OVERVIEW
Sysco is the global leader in foodservice distribution. With over 71,000 colleagues and a fleet of over 13,000 vehicles, Sysco operates approximately 333 distribution facilities worldwide and serves more than 700,000 customer locations.
We offer our colleagues the opportunity to grow personally and professionally, to contribute to the success of a dynamic organization, and to serve others in a manner that exceeds their expectations. We’re looking for talented, hard-working individuals to join our team. Come grow with us and let us show you why Sysco is at the heart of food and service.
AFFIRMATIVE ACTION STATEMENT
Applicants must be currently authorized to work in the United States.
We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status or any other protected factor under federal, state or local law.
This opportunity is available through Sysco Corporation, its subsidiaries and affiliates.
