Oversee customer support IT operations, guaranteeing high availability and continuity of critical services.
Drive and deliver regional and global IT projects, including infrastructure upgrades, cloud adoption, security initiatives, office relocations, and M&A integrations.
Champion AI-enabled and automation initiatives to enhance efficiency, scalability, and service quality across the IT landscape.
Effectively manage project scope, timelines, budgets, and associated risks, ensuring successful project outcomes.
Coordinate and align cross-functional, cross-regional teams with global IT and security standards.
Develop and mentor local IT teams and manage regional vendor relationships to build robust support ecosystems.
The Impact You Will Have
Ensure secure, reliable, and scalable IT operations that support Synopsys’ business growth and strategic objectives across APAC.
Elevate the customer and end-user experience by maintaining high service availability and rapid incident response.
Drive digital transformation through the successful implementation of AI and automation, optimizing operational workflows.
Strengthen Synopsys’ security posture by managing Secure Chambers and ensuring compliance with global standards.
Empower local IT teams and regional partners, fostering a culture of collaboration, innovation, and continuous improvement.
Facilitate smooth integration and transition during mergers, acquisitions, and office expansions, supporting business agility.
What You’ll Need
Bachelor’s degree in Information Technology, Computer Science, or a related field.
8–12+ years of proven IT management experience, including direct people leadership.
Strong background in IT operations, infrastructure management, and end-user services within complex, multi-country environments.
Strong IT infrastructure management experience, including data centers, enterprise networks, HPC environments with more than 10,000 CPU cores, and NetApp NAS storage.
Demonstrated experience managing Secure Chambers and customer support IT environments with a focus on security and compliance.
Expertise in delivering large-scale IT projects (infrastructure, cloud, security, M&A support) across regional and global teams.
Familiarity with AI transformation and automation technologies in IT operations.
Excellent communication skills in English; additional APAC languages are a plus.
Experience supporting APAC offices, data centers, or customer engagement labs is highly desirable.
Exposure to security frameworks, audits, and compliance processes (ITIL, PMP, or relevant technical certifications preferred).
Who You Are
Strategic thinker with a strong analytical mindset and problem-solving abilities.
Inspirational leader who fosters diversity, collaboration, and high performance within teams.
Adaptable and resilient, thriving in fast-paced, multicultural environments.
Excellent communicator, adept at influencing stakeholders and managing cross-functional relationships.
The Team You’ll Be A Part Of
You will join a dynamic, globally connected IT leadership team dedicated to enabling Synopsys’ digital transformation and business success across APAC. The team values collaboration, innovation, and operational excellence, working closely with global IT, security, and business stakeholders to deliver secure, reliable, and scalable technology solutions.
Rewards and Benefits
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
