What You'll Be Doing
Provide deep technical support to customers using Ansys Digital Engineering software including TPT (Time Partition Testing) and AVX (AVxcelerate), solving complex testing and simulation problems that require domain expertise and creative problem-solving
Own customer relationships at select strategic accounts, proactively engaging to understand their engineering workflows, design challenges, and business goals, then mapping those to Synopsys solutions
Lead presales technical activities throughout the sales cycle, running demos, proof-of-concept projects, and technical workshops that show customers exactly how the software solves their specific use case
Scope and deliver professional services engagements that help customers adopt and scale their use of our tools, from initial deployment through advanced workflow optimization
Gather and translate customer requirements into actionable product feedback, working directly with product development teams to influence roadmap and validate new features against real-world use cases
Develop reusable best practices, workflow templates, and knowledge base content that help customers and internal teams solve problems faster
Lead webinars, training sessions, and technical presentations for diverse audiences ranging from hands-on engineers to executive stakeholders
The Impact You Will Have
You will directly improve customer satisfaction and retention by solving the hard problems that make or break a software deployment
Your technical solutions will enable customers to ship products faster, reduce testing cycles, and catch critical issues earlier in their development process
You will shape the product roadmap by bringing real customer needs and pain points directly to the engineering teams building the next release
Your presales work will unlock revenue growth by proving technical value in competitive sales cycles and expanding usage within existing accounts
You will build a knowledge base and best practice library that scales your expertise across the global support and sales organization
Your customer relationships will create long-term partnerships that drive software adoption across entire engineering organizations
You will mentor and elevate the technical capability of the broader applications engineering team through shared learning and collaboration
What You'll Need
Bachelor's degree in Computer Science, Electrical Engineering, Automotive Engineering, or a related technical field; Master's or PhD preferred
5+ years of professional experience in automotive, semiconductor, or embedded systems engineering with hands-on exposure to testing, verification, or simulation workflows
Deep working knowledge of Ansys TPT, AVX, or comparable commercial testing and verification software platforms
Demonstrated ability to independently solve complex technical problems and communicate solutions clearly to both technical and non-technical audiences
Strong written and spoken English, with proven ability to create technical documentation, deliver presentations, and lead customer-facing meetings
Willingness and ability to travel up to 50% of the time to customer sites, conferences, and company locations
Experience leading multiple concurrent projects with competing priorities and delivering results on time
Who You Are
You can walk into a customer meeting, listen to a messy problem description, and walk out with a clear plan that everyone believes in
You know when to solve the problem the customer asked for and when to step back and solve the one they actually have
You are comfortable saying 'I don't know, but I'll find out' and then actually following through, looping in the right people and closing the loop
You can explain a complex tradeoff to an executive in two sentences and then turn around and debug a workflow issue with a hands-on engineer without switching gears
You do not wait for perfect information to get started, you work with what you have, fill in gaps as you go, and keep the customer moving forward
You treat customer feedback as a gift, not a complaint, and you have a track record of turning that feedback into something the product team can actually use
The Team You'll Be Part Of
Your recruiter will share more about the team structure and mission during the interview process.
Rewards and Benefits
We offer a comprehensive range of health, wellness, and financial benefits to cater to your needs. Our total rewards include both monetary and non-monetary offerings. Your recruiter will provide more details about the salary range and benefits during the hiring process.
