internal stakeholders
Meet the existing partners periodically and ensure Rest Display Page(RDP) content is correct
and image coverage is high
Make persuasive presentations on the benefits and goodness of Dine Out plans & promotions for
month on month growth and ensure partners invest consistently.
Execute growth forward activities such as offer alignments, marketing operations alignments etc.
to ensure go live on events and activities as planned.
Resolve issues such as 'diner denied payout' and ensure seamless transactions for customers and
partners at the restaurants
Prepare the growth plans for each of the accounts being managed and gather competitor action
insights.
Data Interpretation & Business Performance Management
Filter relevant data from the Restaurant facing dashboard and explain the key performance
metrics to the partner
Seek necessary support or actions from the partner to ensure the right RDP view to enable
conversions and grow the business.
Stay updated on the partner's investment in competition.
Ensure partner investments are equal or higher than competition with respect to discounts,
commission and advertisements by highlighting relevant inferences from dashboard.
Interaction with Stakeholders
Interact with partner support (discount change, Restaurant Display page etc.), sales operations
(competition comparison data, or any ongoing festival data etc.) and finance team ( reconciliation
of payouts, queries on GST etc, amount not credited to partner accounts etc.).
Functional Competencies
Understand Dine Out offerings and gain clarity of growth levers.
Knowledge of basic metrics such as operating hours of restaurants , ADs revenue per order (Ads
RPO) , Commission Revenue per order and its constituents such as Average Order Value
(AOV)Elements of data dashboards such as CMS/ PowerBi/Compass/Salesmate
Understanding of Conversion Funnel - Advanced Level Week Wise /Month Wise/Day Wise
transactions across accounts , denial rates, supply metrics vs competition
Desired Skill
Graduate with 3-5 years of field sales experience; Fluency in local language and working
knowledge of English
Good working knowledge and experience of e-commerce activities and all online marketing
channels
Confident, Pleasing, and a go-getter personality
Effective communication skills
Attitude & Aptitude for Sales
Should be a team player, working alongside people from all walks of life.
Analytical, good Excel skills.
The candidate has to be flexible, restaurant owners do not operate on 9-to-5 schedules ●
Leadership and Influencing skills: Identify, build, and use a wide network of contacts with people at
all levels, internally and externally. Achieves a good result through a well-planned approach. ●
Initiative & Flexibility: Recognizes the need to adapt to change & implement appropriate solutions.
Be able to identify opportunities and recommend/influence change to increase the effectiveness and
success of campaigns.
Creativity & Initiative: Demonstrate creativity & originality in your work and have the personal
drive and initiative to bring about change and help drive the business forward.
Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
