Managing the cross-functional project team’s schedule and task assignments
Assisting with creating the UAT plan, developing test scripts, coordinating data setup, and providing client support for client UAT
Providing protocol-specific support to the client and support team after go-live
Ensure client satisfaction throughout the project build and maintenance phase, working with Suvoda management, the Suvoda product team, and business development as needed
Provide system training to end-users using in-person meetings, web meetings, and user manuals
Provide telephone and email support to system users globally
Travel to client sites to attend meetings and conduct user training sessions
Perform other related duties as required
Requirements
Bachelor's degree (in life sciences or computer science preferred)
Interpersonal and communication skills
Time management and organizational skills
Analytical thinking ability
Creative problem-solving ability
Attention to detail
Special Note: Applicants must be currently authorized to work in the United States on a full-time basis.
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