Spot patterns across tickets and recommend improvements to documentation, tooling, and the product itself.
Mentor junior team members and help raise the overall bar for support quality.
YOU MIGHT BE A GOOD FIT IF
Experience: You have 7+ years in technical support, databases, backend engineering, SRE, or a similar field.
Postgres Expertise: You know PostgreSQL deeply—autovacuum behavior, WAL growth, long-running transactions, table bloat, and other internals.
Performance: You’re strong in high-performance SQL and query optimization.
Troubleshooting: You’re comfortable troubleshooting complex setups, including multi-tenant schema patterns.
Distributed Systems: You can debug edge functions and understand distributed system behavior when failures get tricky.
Data Integrity: You’ve handled data migration issues (pg_dump/restore, schema drift, failed migrations) and know how to recover safely.
Cloud Infrastructure: You have hands-on experience with cloud hosting providers like AWS.
Technical Environment: You’re comfortable in terminal and Linux environments.
Mindset: You thrive in high-volume situations and can form/test assumptions quickly.
TIMEZONES & LOGISTICS
Role: Full-time position.
Location: Required residence in North or South American time zones (we do not believe in the sustainability of overnight shifts).
WHAT WE OFFER
Fully Remote
We hire globally. We believe you can do your best work from anywhere. There are no Supabase offices, but we provide a WeWork membership or co-working allowance you can use anywhere in the world.
ESOP
Every team member receives ESOP (equity ownership) in the company. We want everyone to share in the upside of what we’re building together.
Tech Allowance
Use this budget to set up your ideal work environment—laptop, monitor, headphones, or whatever helps you do your best work.
Health Benefits
Supabase covers 100% of health insurance for employees and 80% for dependents, wherever you are. Your wellbeing and your family’s health are important to us.
Annual Off-Sites
Once a year, the entire company gathers in a new city for a week of connection, collaboration, and fun. It’s a highlight of our year.
Flexible Work
We operate asynchronously and trust you to manage your own time. You know what needs to be done and when.
Professional Development
Every team member receives an annual education allowance to spend on learning—courses, books, conferences, or anything that supports your growth.
ABOUT THE TEAM
Supabase was born-remote and open-source-first. We believe our globally distributed team is our secret weapon in building tools developers love.
~400 team members
60+ countries
20+ languages spoken
Over $1B raised (including our $500M Series F)
540,000+ community members
We move fast, build in public, and use what we ship. If it’s in your project, we probably use it in ours too. We believe deeply in the open-source ecosystem and strive to support—not replace—existing tools and communities.
