Sun Life
From Sun Life's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
Here, you’ll be encouraged, empowered and challenged to be your best self.
You are as unique as your background, experience and point of view. Here, you’ll be encouraged, empowered and challenged to be your best self. You'll work with dynamic colleagues - experts in their fields - who are eager to share their knowledge with you. Your leaders will inspire and help you reach your potential and soar to new heights. Every day, you'll have new and exciting opportunities to make life brighter for our Clients - who are at the heart of everything we do.
At Sun Life, we're driven by our Purpose: helping our Clients achieve lifetime financial security and live healthier lives. Our values shape how we work: caring, authentic, bold, inspiring, and impactful.
When you join Sun Life, you'll work with passionate colleagues and empowering leaders who support your growth and celebrate your contributions, so you can make a meaningful difference in our Clients' lives.
Discover how you can make a difference in the lives of individuals, families and communities around the world.
Job Summary: This role drives the end-to-end quality, design, and delivery of training programs across distribution channels. Working closely with the Agency Management Team (Cluster Heads and Regional Sales Managers), the position focuses on executing impactful learning strategies and capabilities through train-the-trainer programs.
1. Onboarding & Licensing: Facilitates recruitment and pre-coding courses including IC Review and SLTC.
2. Rookie Training: Champions foundational programs like S.T.A.R.T., Product Knowledge, and the 4 Pillars of Financial Security.
3. Open Classes: Conducts specialized courses in Underwriting, Persistency 101, Claims, and Digital SUN.
4. Launches & Projects: Spearheads new product roll-outs and special ALD-related initiatives.
Training Needs Analysis
1. Roadmap Design: Partners with Instructional Design and Cluster Management to build advanced learning roadmaps.
2. Program Evaluation: Identifies and rolls out high-impact external training and professional designation course
Training logistics and records management
Manage logistics such as training calendar & pre-registration; venue, equipment and training materials; training budget; attendance database; post-course evaluation; and others that ALD might require to align with basic policies and procedures.
Teambuilding/meeting/learning sessions; project/product-related training (H&A, new products, Financial Planning Session; skill-building workshop (drills/role-playing))
Participation in agency activities
Participate in initiatives that support ALD and Distribution objectives, such as but not limited to:
1) Training events for advisors (e.g. Macaulay and MDRT Programs, Summits, Congress)
2) Alignment of training roadmap, process and tools to agency fundamentals
Excellent oral and written communication, interpersonal, presentation/platform skills
Creative and capable of working under minimal supervision
Proficient in the use of MS Office applications
Ability to design and edit infographics, art cards and videos
Driving skills
Willing to travel
Education: Bachelor’s degree in Business, Behavioral Science, or any related field.
Experience: 3 to 5 years of training experience within the financial, life insurance, or mutual fund industry.
Channel Management
29/11/2026
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