Ensure all legal and company standards are met, particularly in areas related to the sale of alcohol, food preparation and service, gambling, and bingo.
Ensure the safety and cleanliness of all retail areas, including the cellar, maintaining high-quality products and compliance with health and safety legislation.
Set high standards of service throughout the business, ensuring that guests receive a memorable and enjoyable experience.
Provide comprehensive product knowledge and ensure that all team members are trained and qualified to meet the company’s standards.
Requirements
Proven experience in a retail management or hospitality role, preferably within the leisure or holiday park industry.
Strong leadership and team management skills, with experience in recruiting, training, and managing staff performance.
Ability to manage budgets, control stock, and optimize profitability while achieving KPIs.
Comprehensive understanding of food, beverage, and retail operations, including stock control and cellar management.
Understanding of relevant legislation related to the sale of alcohol, food safety, and gambling.
Excellent interpersonal and communication skills, with a commitment to delivering outstanding customer service.
Strong knowledge of health and safety regulations, ensuring a safe and compliant working environment.
Willingness to work a flexible schedule, including weekends, holidays, and peak periods as required.
This role is subject to a Basic Disclosure and Barring Service (DBS) check.
At Park Holidays UK, you'll be part of an industry-leading organisation where you'll be challenged, inspired, rewarded, and empowered to grow. We pride ourselves on placing a high value on our team members — it’s one of the key things that sets us apart.
We’ll encourage you to bring your best every day, offering exciting opportunities, meaningful work, a supportive and collaborative environment, and plenty of room for professional development.
Employee Benefits at Park Holidays UK include
Generous discount on holidays across our parks
Discount at all restaurants on park for you and your family
Life Insurance coverage, including a 24/7 digital GP and funeral concierge service for you and your family.
Free premium eye test voucher
Comprehensive Employee Assistance Programme offering counselling, retail discounts, and more.
Discounted gym memberships
Employee referral scheme
Sales referral scheme
Free expert mortgage advice
Company pension scheme
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