Processes resident move-ins and move-outs in accordance with the Operations Manual.
Assists with planning and coordinating resident relations events and activities within the community.
Assists with the preparation of marketing materials, including brochures and flyers that pertain to homes for sale (new, pre-owned and brokered homes), community events, and other community-related information as directed by the Community Manager.
Refers all sales prospects to the Community Manager and enters prospect information into Yardi in a timely manner.
Assists prospective residents by checking the status of Sun Homes inventory. Reviews new and pre-owned home listings, shows homes to prospective residents, and assists with rental applications at the discretion of the Community Manager.
Forwards Sun Homes customer service requests to the Community Manager in a timely fashion.
Completes new move-in incentive requests for non-Sun Homes deals.
Coordinates with the Underwriting team at the Main Office to obtain approvals on prospective resident applicants; tracks all approvals and denials.
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts.
Prepares bank deposit slips and deposit funds as required; makes daily bank runs as needed.
Other duties as assigned.
Requirements
High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using NetSuite (Preferred)
6 months in property management office experience (Preferred)
Excellent written and verbal communication skills
Strong customer service skills
Excellent problem solving skills
Intermediate computer proficiency
Professional appearance
Must have a valid driver's license
PERKS/BENEFITS
At Sun Communities, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, cool perks, and flexibility.
Paid sick leave
Online access to view and update personal information, review paystubs, annual W2s, and more
Participation in company-wide SunRewards program
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
DailyPay: Work today, get paid today
Access to hundreds of online learning modules via Sun University
Much more!