Sun Communities
From Sun Communities's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
$18 per hour
Overview
Guest Services Coordinators handle the routine office work and administrative responsibilities of the resort, working closely with the RV Resort Manager and other team members.
Job Duties
Greets and establishes rapport with guests, current and prospective residents. Fields resort comments, suggestions, and complaints to the RV Resort Manager (Essential)
Maintains the petty cash fund, ensuring to record expenditures in the proper accounts (Essential)
Performs general administrative functions such as answering phones, typing, photocopying, faxing, filing, and other duties as assigned (Essential)
Collects and posts resident security deposits, processing fees, rent, inspection, application or other miscellaneous fees in Yardi; records in the proper accounts and issues receipts (Essential)
Prepare and distribute resort communications such as rule reminders, violation notices, newsletters, etc.
Assist with accepting guest reservations in person and via phone
Ensure office supplies are sufficiently stocked and prepare supply orders as needed
Assist with planning and coordinating guest and resident relations events and activities within the resort
Assist with the preparation of marketing materials
Make collection calls for site rental payments as directed; submit bad debt files to collections
Process resident move-ins and move-outs
Complete and maintain resort records, reports, and files
Refer sales prospects to the RV Resort Manager and/or Sales Manager and enter prospect information into property management/reservation system in a timely manner
Obtain approvals on prospective resident applications; track all approvals and denials
Assist prospective residents by checking the status of Sun Homes inventory; review home listings, show homes, and assist with rental applications
Review and code invoices and other payables & submit to manager approval
Other duties as assigned
Check guests in and out for their reservations
Greet and establish rapport with guests, current and prospective residents
Field resort comments, suggestions, and complaints to resort leadership
Maintain petty cash fund
High School Diploma or GED (Required)
2 years in administrative experience (Required)
6 months in previous experience using property management and/or reservation systems (Preferred)
6 months in hotel or resort front desk experience (Preferred)
Strong customer service skills
Excellent telephone skills
Good problem solving skills
Professional appearance
Intermediate to advanced computer proficiency, with ability to use Microsoft Office Suite, email, the internet, and provide data entry in a timely and efficient manner
Must have a valid driver's license
REWARDING BENEFITS
At Sun Outdoors, you will be part of an industry-leading organization where you will be challenged, inspired, rewarded and transformed. We place a high priority on our team members, and this is a big part of what sets us apart. We will ask you to give us your very best every day, and will challenge you with interesting work, stretch assignments, a collaborative and supportive work environment and plenty of learning and growth. In exchange, we will reward you with great pay, advancement opportunities, paid time off, great benefits, and flexibility.
Comprehensive Medical and Prescription coverage with multiple plan designs so you can choose the plan that best meets the needs of you and your family
Comprehensive Dental Plan
Vision Plan
Voluntary Health and Dependent Care Reimbursement Accounts
Life and Accidental Death and Dismemberment Insurance
Short and Long-Term Disability Coverage
401(k) Plan with Sun matching contribution
Get paid daily with DailyPay
Paid Parental Leave
Employee Assistance Program
Identity Theft Insurance
Legal Assistance Plan
Pet Insurance
Tuition Reimbursement program providing financial support to team members who further their formal education
Vacation RV Site Discounts for team members when visiting Sun Outdoors locations across the nation
Team Member Perks & Discounts program with hundreds of discounts on things like travel, merchandise, mobile phone service, and more
Paid Time Off including ten holidays, vacation, personal, sick time, bereavement and pay for jury duty
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