Identifies customer needs and potential opportunities, and supports business planning through accurate follow-up and preparation.
Sales execution and negotiations
Supports the sales process by identifying customer needs, explaining relevant product features and benefits, preparing customer discussions, and following up on agreed actions.
Participates in pricing and commercial discussions within defined guidance and escalates more complex topics to manager or senior colleagues.
Ensures all sales activities are conducted in line with compliance requirements and approved processes.
Customer and stakeholder partnerships
Builds and maintains professional customer relationships by listening to customer needs, asking appropriate questions, responding in a timely manner, and delivering on commitments.
Develops an understanding of customer decision-making processes and relevant stakeholders. Supports after-sales activities and case support where applicable, under guidance.
Expertise and advisory role
Develops product, procedural, clinical, and commercial knowledge relevant to the role.
Communicates essential product features, benefits, and clinical applications accurately and in line with training and approved materials.
Seeks feedback, applies learning, and builds confidence in customer conversations.
Indirect sales and partner coordination
When applicable, supports indirect sales activities by providing product information, assisting with partner training or customer engagements, and following up on agreed actions.
Works with manager or senior colleagues to ensure partner-related activities are aligned with business priorities and compliance requirements.
Leadership, collaboration and role modelling
Demonstrates integrity, accountability, and professionalism in daily work.
Collaborates effectively with manager, peers, and cross-functional partners.
Contributes to a positive team environment by communicating clearly, seeking feedback, sharing relevant information, and supporting team priorities.
Role models Stryker values through ethical conduct and reliable follow-through.
Leadership Expectations
Win Together
Demonstrates integrity and confidence in daily work. Builds trust by delivering on commitments and contributing to a collaborative team environment. Follows through on tasks, raises concerns appropriately, and supports team members during busy periods.
Lead from Our Mission
Champions ideas that support the mission, values, and strategy. Actively listens to understand customer needs, asks insightful questions, and shares relevant feedback. Collaborates with manager to plan and prioritize tasks aligned with team goals and customer expectations.
Develop People
Actively engages in personal development by seeking feedback, participating in learning opportunities, and applying new skills. Builds relationships beyond the immediate team and contributes to a positive, inclusive environment.
Make Growth Happen
Demonstrates accountability for personal performance by consistently delivering on commitments. Understands the importance of customer relationships and identifies opportunities for improvement. Supports team sales using product knowledge while prioritizing quality and wellbeing.
Education & special trainings
University degree, Diploma or equivalent experience required
Valid driver’s license
Qualifications & experience
Minimum requirements
0+ years of work experience required
English proficiency
Preferred qualifications
Knowledge of medical device environment & medical device regulations
Commercial and business awareness/experience
Italy Pay Ranges
Italy: €30.800 - €51.300 EUR Annual
At Stryker, we believe transparency helps candidates make confident decisions about their next career step. Compensation is an important part of that process and we want to be clear about how pay is determined. The compensation information posted for this role may be presented as a salary range or a fixed amount depending on the role. In addition to base salary, this role may be eligible for incentive compensation (such as bonus and/or commissions where applicable), along with Stryker’s comprehensive benefits package.
If you’d like to learn more about the salary or the benefits associated with this role, your recruiter will be happy to walk you through the details as you progress through the hiring process.
Travel Percentage: 80%
