Responsibilities
Independently define programs across Terminal including scoping, setting objectives, defining success criteria, and influencing resource allocation to deliver outcomes
Apply consistent prioritization and decision-making frameworks across your programs, driving high-velocity yet durable decisions that move the team forward without creating downstream debt
Identify obstacles and risks across Terminal’s cross-functional workstreams, proactively communicate them to stakeholders, and develop plans to address and prevent their recurrence
Represent the voice of Terminal’s consumers and merchants to all stakeholders, translating user needs into clear program objectives and ensuring engineering and product decisions remain grounded in solving real problems
Drive clarity across all stakeholders on goals, problems, and intended outcomes, serving as the connective tissue across Terminal sub-teams and their upstream and downstream dependencies. Operate similarly across Stripe, representing the Terminal org to collaborators in peer organizations.
Develop a strong point of view on Terminal’s product development strategy and use it to define programs with measurable outcomes, adapting them as the product and user needs evolve
Understand the technical challenges across Terminal’s systems, payment flows, identity infrastructure, fraud and risk models, money movement, and partner closely with engineering leads to define the most effective path to delivery
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
10+ years of product management or technical program management experience, including managing programs across all phases of software development
Proven track record of defining and executing complex programs across multiple functions in consumer-facing or payments products
Excellent written and verbal communication skills, with the ability to establish strong relationships with stakeholders and senior leaders
Proven ability to navigate ambiguity, bring rapid clarity to multi-stakeholder problems, and drive teams toward effective solutions
Working knowledge of API design and high-level system architecture, sufficient to partner with engineering teams on program delivery
Preferred qualifications
Experience in payments, commerce platforms, point-of-sale systems, or in-person payments.
Experience with Card and Local Payment Method networks and schemes
Experience managing a portfolio that includes both first-party products and third-party partner products.
Experience with sourcing, supply-chain risk, device pricing, unit economics, and global distribution.
Experience with payment-device certifications, local payment methods, accessibility requirements, connectivity, or regulated hardware environments.
Experience launching products internationally or a technical background in electrical engineering, computer science, or a related field.
