Manage a high volume of simultaneous projects, ranging from small to large scale
Partner closely with the Experiential Creative Director to further scale and evolve event design at Stripe; optimize processes to streamline how work is done
Partner closely with the Corporate Events team to ensure smooth execution and integration of event brand design across all surfaces
Ensure smooth collaboration with leadership, creatives, cross-functional partners, and vendors
Own project management through documentation, tooling, trackers, standing meetings, org-wide updates, and Slack
Source, onboard, and oversee external creative agencies
Connect silos, socialize changes, anticipate risks, and provide actionable solutions for escalation to Brand Studio leadership
Navigate challenges and blockers with ease; proactive in finding solutions, and always looking ahead for the team
Uphold and advocate for design quality with cross-functional teams and vendors to exceed engagement and registration goals
Inspire and sustain a culture of excellence by collaborating with creatives in best practices and processes
Who you are
Staff Program Managers within Brand Studio at Stripe demonstrate passion for great design and have strong design sense. They’re experts in diving deep into details, expanding, evolving, defining, and documenting flexible systems and processes that achieve bar-raising quality and consistency at scale.
The ideal candidate excels at keeping the work on track while maintaining (and raising) the bar on craft. They offer options and tradeoffs, crisply articulate decisions, iterate quickly, and collaborate seamlessly with senior leadership, marketers, creatives, and agency partners. Most importantly, they are meticulous when it comes to details.
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Requirements
10+ years of experience in similar roles and industries
Think users first—understand their needs, find interesting and unique solutions, and strive to consistently optimize how to best engage with them
Have a strong strategic acumen for developing complex program roadmaps and cross-functional processes in a fast-paced environment
Can demonstrate strong design sense, industry knowledge and best practices, have deep knowledge producing complex brand and event design systems, and bringing design assets to life across the creative production process
Proven excellence in producing creative systems that are optimized for scale and growth
Highly detail oriented and excel at simplifying complexity
Strong track record successfully influencing outcomes both internally and with agency partners
Can balance optimizing for speed and quality, with high craft and quality creative work
Are persuasive in explaining your work, process, and decisions
Excellent organization and presentation skills, and excel in written and verbal communication
Are passionate about Stripe’s mission
