Lead Technical Strategy & Sales
Guide users through a discovery process to understand their business needs and design a strong, technically feasible solution.
Secure the technical win by giving compelling presentations, demonstrations, and executive briefings that show how the product solves the customer's specific problems.
Drive Account Growth & Expansion
Find and articulate opportunities to grow the product's use within existing accounts, extending its footprint into new global markets or business units.
Close complex deals and accelerate the adoption of new features and products.
Serve as a Trusted Advisor
Partner closely with Account Executives as the key technical counterpart to the Sales Executive, providing strategic and architectural guidance to both new and existing users
Be a thought leader and trusted advisor to senior executives (like the CIO, CTO, and Head of Product/Payments).
Team Collaboration
Be an integral member of the account team, deeply involved in defining the strategy for key customers.
Collaborate closely with Account Executives, Professional Services, Customer Success Managers, Partners, Technical Account Managers and Product Teams to develop and execute on the account strategy for Stripe’s platform prospects.
Who you are
You have achieved an experienced position as an enterprise architect, senior solution architect or solution engineer and have a successful track record advising enterprise-grade digital native / SAAS / Platform / Marketplace companies, focused on identifying business priorities, formulating technology strategies and designing an end-to-end business solution. You possess deep technical acumen, high interpersonal and leadership skills, and have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success along the entire customer journey. Strategic and creative thinker who can proactively identify challenges, take ownership, and maintain a positive approach when facing difficult obstacles.
Minimum requirements
7+ years of experience in a similar customer-facing engineering role such as sales engineer, pre-sale solution consultant or solutions architect for a global software enterprise.
Strong verbal and written communication skills in English and Japanese to work with Japanese merchants
Executive engagement skills and presence, with an ability to establish strong relationships with key decision makers and build credibility at all levels.
Effective group-facilitation skills and confidence in proposing and leading customer meetings to gain strategic footing and pursue opportunities.
Thorough understanding of the software development lifecycle and API architectures. A background in writing code in any of Stripe’s primary deployment languages (Ruby, Python, JavaScript, Java, Go, etc.) is a plus.
Outstanding spoken and written communication skills, presentation skills, and confident in explaining complex concepts to both technical and non-technical audiences.
Ability to operate independently in a highly ambiguous and fast-paced environment
Passion to take on ownership and drive change in a constantly evolving environment.
Ability to travel per business needs
Preferred qualifications
Experience in the payments/ billing / invoicing / issuing / banking / Fintech space
