You should be able to engage and motivate cross-functionally both internally and within our customer’s organisations at all levels, from Cx to Product Engineering. You'll have a track record of delivering outstanding customer results as part of a pre-sales team, but a history of deep technical work that gives you the ability to be credible with any audience.
Responsibilities
Engage with Chief Technical Officers, engineering leads, and other technical leads at key users to share technology roadmaps, demonstrate the latest innovations, and define a solution strategy to solve problems
Lead technical discussions and solution deep dives with users on the value Stripe can provide to them
Serve as an advocate for your customers internally, to ensure their needs are represented with product engineering and to influence product direction and priorities
Plan and participate in quarterly business reviews with your users, identify new opportunities and collaborate on detailed account planning with account teams
Create technical content (reference architectures, demos, etc.) to share with users as well as speak as a thought leader at industry conferences
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
4 years work experience or equivalent in any mixture of roles including pre-sales, technical architecture (application, technical, systems, integration), technical consulting, application delivery or technical engineering role, with at least 1 year in a customer facing pre-sales role
Possess strong technical knowledge in software architecture, have breadth across technology stacks with deep hands on skills, and comfortable talking about technical concepts and explaining how they work, both from a product feature and API architecture perspective
Ability to write code
Experience with large enterprise customers
Strong verbal and written communication abilities, including presenting to large audiences in both Italian and English
Preferred qualifications
A background in payments systems and e-commerce solutions is a plus but not a requirement.
