Stripe
From Stripe's careers page
Status: listed on the employer's own careers page when we last checked (daily). Confirm on their site before applying.
What you'll do As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align to the needs of our financial partners.
Who we are
Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world's largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone's reach while doing the most important work of your career.
Risk Operations is responsible for managing the risk relationships spanning across global payment method, card, and financial partners. It's our mission to build operational controls to mitigate user and partner risk and enable strategic development opportunities.
As a Risk Operations Analyst, you'll work to ensure our policies, operations, and workflows align to the needs of our financial partners. You'll be accountable for workflows impacting a variety of cross-functional internal and external stakeholders to identify and assess regulatory, contractual, and partner risk. Further, you'll influence and advise operational teams in building out scalable operational processes to ensure compliance with service level agreements, routine reporting, and overall risk mitigation.
Demonstrate sound judgment and an ability to navigate non-binary, high-risk decisions
Evaluate merchants, from successful venture-backed startups to well-established institutions by assessing suitability to process on Stripe
Adhere closely to process while still constantly questioning assumptions, suggesting improvements, and following up on implementation of those improvements
Effectively and clearly communicate, including with other Stripe employees, Stripe users, and Stripe financial partners
Identify trends and further report these to cross-functional teams to enhance detection systems
Contribute to projects to enhance and optimize due diligence strategy systems and tools
Help build and scale processes across the risk operations ecosystem
Identify gaps in current systems, policies, and strategies, and recommend enhancements and process improvements to mitigate emerging risks through a collaborative approach with stakeholders
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
5+ years of experience in risk management, compliance, or operations in a fast-moving environment
Experience scaling operational processes and driving quantifiable improvements
Ability to use data to quantify problems, tell a story, and influence a solution
The ability and desire to challenge the status quo
Creative thinker who considers problems from a customer perspective while being pragmatic and solutions-oriented when solving them
Experience analyzing feedback patterns and using those insights to drive process and tooling improvements
You have a lot of ownership, are accountable, and drive towards ambitious goals.
Deep empathy for entrepreneurs running a business and motivation to solve problems to empower them
Experience with risk assessment and mitigation strategies in a financial technology environment
Knowledge of payment processing systems and associated risks
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