You will serve as a process owner for key marketing and sales development operations work streams, partnering with stakeholders in marketing, sales development, product, and engineering to deliver scalable solutions that improve efficiency, data quality, and pipeline impact.
Responsibilities
Responsibilities can include the following and will vary by area of coverage
Create and lead programs to build an agentic acquisition program for how Stripe engages with prospects
Own end-to-end program delivery for initiatives; maintain program communications, track milestones, lead cross-functional workstreams, and provide regular updates on roadmap progress
Lead programs to address recurring sales development and/or marketing operational challenges; define objectives, success metrics, and build repeatable processes that scale
Partner with marketing, product and engineering teams to scope business requirements, coordinate discovery, and translate operational needs into product requirements for internal tooling
Coordinate review cycles, pilots, and feedback collection during program execution; summarize required changes, identify launch-blocking issues, and escalate risks as needed
Drive ongoing operations improvements through process innovation, automation, and the adoption of AI-powered tools to increase productivity and transform workflows
Maintain scalable documentation and support coordination with offshore production teams and cross-functional partners across time zones
Who you are
We're looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
6+ years of experience in B2B marketing/sales/revenue operations or a related program management role in a high-growth technology environment
3+ years of experience working day-to-day with marketing automation platforms, CRM platforms, prospect data, and lead management
3+ years of experience in end-to-end program management of cross-functional marketing, sales, and engineering initiatives
Experience building AI agents, including examples of agents you have deployed and examples of ways you are using AI on a daily basis beyond chat
3+ years of experience doing your own analysis using queries, dashboards, and AI and partnering with analysts and data scientists for more complex analytics needs
3+ years of experience defining your own scope and goals and collaborating with a distributed, global team to deliver on them
Excellent written and verbal communication skills, including the ability to convey complex operational concepts to diverse stakeholders across marketing, sales, and engineering
Preferred qualifications
3+ years of experience with Salesforce or Marketo, including lead and contact management, campaign attribution, and marketing-to-sales data flows
Experience implementing AI tools to improve marketing operations workflows and productivity
Experience working with global teams on a day-to-day basis
Experience in the financial services, payments, or B2B software industries
