Work closely with other Stripe teams to improve our product offerings and messaging around new products and features
Gain unique insights into how thousands of businesses on Stripe scale and operate
Have an opportunity to learn how Stripe operates from the ground up and make a real impact on the future of the organization
Be a part of building a brand-new team and operational culture for Stripe
Partner with global operations specialists or business process owners to run a critical workflow
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum requirements
You have a user-first mindset and are energized by the challenge of solving difficult problems
You have excellent communication skills, both written and verbal
You excel in critical thinking and problem solving
You have prior experience in customer service or internal and external user-facing operations
You enjoy learning about technical products and processes, you're an organized, self-starter with passion for finding solutions to our user’s challenges
You have a process-oriented mindset and the ability to get things done
You enjoy working in an in-office environment with strong cross-team collaboration and support
You prioritize well and enjoy working in a quick-moving environment
You are humble and have a proven track record for working well across teams and with external partners
You're willing to periodically work a weekend day for which you'll receive a weekday off. The SDC operates during daytime hours with shifts from the morning through early evening
Preferred qualifications
Prior experience or knowledge in user support
Prior experience working on projects or process improvement initiatives
