Tasks & Responsibilities
Responsible for the performance of work, compliance and quality control.
Serves as a principle point of contact with the Government and assists in the management of operations across all installations.
Ensure the recruitment, training, and retention of a qualified workforce.
Ensures staff provides high quality customer service and performance services to all clients.
Attends and assists with external meetings, conducts site visits, communicates program metrics to stakeholders, supervises courses, and manages travel.
Prepares contractor required reports and administrative documents.
Required Skills, Education, Experience & Abilities
Masters’ degree from an accredited academic institution.
A minimum of five (5) years program management experience.
A working knowledge of military education programs and services, such as Tuition Assistance (TA), GI Bill programs, Credentialing Opportunities On-Line (COOL), and Service-specific education centers.
Extensive knowledge of education programs and services for the military.
Program Management Professional (PMP) Certification is desired but not required.
Applicants must successfully undergo a National Agency Check with Inquiries (NACI) Tier 1 background investigation.
Experience managing personnel at geographically dispersed sites.
Ability to meet and correspond regularly with a government counterpart.
Experience conducting QC checks and ensuring training requirements are met.
Experience working directly with clients.
Ability to exercise a great deal of independent judgment.
Superb verbal and written communication skills.
Proficient in the use of Microsoft Office products
This job description is intended to outline the general nature and level of work being performed. It is not intended to be a comprehensive list of all responsibilities, duties and skills required of the position. Additional tasks may be assigned as needed.
