We are seeking a highly organized and detail-oriented B2B Administrator to join the team in our fulfillment center. As a B2B Administrator, you will play a crucial role in overseeing and optimizing the Business-to-Business (B2B) process, ensuring smooth operations and efficient order fulfillment.
Responsibilities
Routing and Scheduling: Manage the end-to-end B2B process, including routing incoming orders and efficiently scheduling pickups in collaboration with our valued business partners.
Be the driving force in coordinating the order closing process within our WMS, ensuring timely and accurate fulfillment.
Print orders and required documentation in relation to those orders (Labels, pick sheet, packing instructions, etc).
Create BOLs for outbound freight orders.
Utilize and maintain our integration platform to seamlessly connect with B2B partners and streamline data exchanges.
Serve as the primary point of contact for B2B inquiries, addressing concerns, and fostering positive relationships with our partners.
Perform regular quality checks to verify order accuracy and compliance with established standards, taking corrective actions when necessary.
Identify areas for improvement in the B2B workflow and proactively implement efficient solutions to enhance productivity.
Accurately record and maintain relevant B2B data, generating reports to assess performance and inform decision-making.
Collaborate with cross-functional teams, including warehouse staff and logistics specialists, to ensure seamless integration of B2B processes.
Requirements
Previous experience in B2B administration, logistics, or supply chain management is preferred.
Experience working with different routing systems (Logicbroker, Bluejay, Target TMS)
Proficient in using WMS and integration platforms; familiarity with data analysis tools is a plus.
Excellent verbal and written communication skills, with the ability to liaise effectively with both internal teams and external partners.
Strong organizational abilities to manage multiple tasks, prioritize effectively, and meet deadlines in a fast-paced warehouse environment.
Meticulous attention to detail to ensure accuracy and quality in B2B processes.
Proactive problem-solving skills, capable of quickly addressing issues and implementing solutions.
Ability to prioritize multiple tasks in order to meet deadlines.
A collaborative and adaptable team player who can thrive in a cooperative work environment.
Willingness to work occasional extended hours or weekends based on business needs.
May regularly lift and/or move up to 50 pounds, and frequently lift and/or move up to 75 pounds.
Able to transport up to 20 lbs
Able to perform basic mathematical calculations
Able to build solid, effective working relationships with others
Able to constructively work under stress and pressure when faced with high workloads and deadlines
Able to effectively use relevant material handling equipment (i.e forklifts)
Able to express ideas clearly and convey necessary information
Able to work in a Distribution center environment which includes exposure to work at varying heights; varying temperatures; moderate and consistent noise levels
