Provides high level of service to Customers, including timely and accurate responses to inquiries, and to maintain/build STERIS reputation in the marketplace.
Collaborates and maintains strategic partnerships with internal resources and designated channel partners to achieve high levels of Customer satisfaction
Utilize CRM to capture detailed Customer notes, manage sales funnel, forecast business, maintain and build pipeline
Technical
Generates and presents STERIS Life Sciences products and innovative solutions using a compelling value based approach to ensure Customer satisfaction.
Use question based selling approach to gain knowledge regarding Customer environment, regulatory requirements and specific needs to provide tailored Customer solution.
Maintains current knowledge of regulated industry and market trends as well as technical knowledge and understanding of products and services. Attends educational workshops, reviewing professional publications and participating in professional affiliations.
Educates Customers in the area of cleaning, contamination control and sterility maintenance and the features and benefits of using STERIS consumable products.
Business/Administrative
Communicates regularly with STERIS management, Customers, and local channel partners in order to support their needs and obtain market intelligence.
Plans sales calls/travel itineraries to maximize effectiveness of sales strategies while providing timely follow-up and managing operating expenses
Maintains CRM required data, updates sales funnel and top accounts as required in order to measure progress against goals.
Provides accurate and on time reports as required by leadership
The Experience, Skills and Abilities Needed
Required
Bachelor's degree in Science, Engineering, Business, or a related field
Minimum 2 years of sales experience, preferably within cGMP-regulated or related industries
Valid driver's license and willingness to travel up to 50%
Fluent in both English and Korean to effectively communicate with internal and external stakeholders
Preferred
Experience in consultative or technical sales
Knowledge of regulated industries such as cGMP, GLP, or similar environments
Experience using CRM systems and Microsoft Office applications
Involvement with PDA, ISPE or similar industry organization
Others
Self-motivated, adaptable, and able to manage priorities effectively
Customer-focused with the ability to identify needs and deliver solutions
Strong relationship-building, communication, and presentation skills
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STERIS is a leading global provider of products and services that support patient care with an emphasis on infection prevention. WE HELP OUR CUSTOMERS CREATE A HEALTHIER AND SAFER WORLD by providing innovative healthcare and life sciences products and services around the globe. For more information, visit www.steris.com.
STERIS strives to be an Equal Opportunity Employer.